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Services Engineer

AT GE Vernova
GE Vernova

Services Engineer

Hyderabad, India

Job Description Summary

Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.

Job Description

Roles and Responsibilities

In this role, you will:

• Be responsible for defining, developing, and evolving software in a fast paced and agile development environment using the latest software development technologies and infrastructure

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• Work with Product Line Leaders (PLLs) to understand product requirements & vision

• Translate requirements / vision into prioritized list of user stories and deliver to required timelines and quality standards

• Work with product line leaders and architects to develop multi generation software technology plans

• Drive increased efficiency across the teams, eliminating duplication, leveraging product and technology reuse

• Support process improvements which guide the development, sustaining & support activities

• Work cross functionally with other business departments to align activities and deliverables

• Drive world-class quality in the development and support of products

• Ensure team receives consistent messages and has clear understanding of business direction, strategy and results

• Engage subject matter experts in successful transfer of complex domain knowledge

• Apply principles of SDLC and methodologies like Lean/Agile/XP, CI, Software and Product Security, Scalability, Documentation Practices, refactoring and Testing Techniques

• Write code that meets standards and delivers desired functionality using the technology selected for the project

• Understand performance parameters and assess application performance

• Work on core data structures and algorithms and implement them using technology chosen

• Proactively share information across the team, to the right audience with the appropriate level of detail and timeliness

Technical:
• Min 3 years of working Exp on GE Proficy Plant Apps , Historian , Simplicity

. Proficiency in SQL
• Software skills in software analysis, design, methodology, and architecture
• Programming experience in software development with Microsoft Visual Studio / Development tools
• Demonstrated ability to learn new software development practices, languages, and tools
• Design and Development experience with Web Technologies such as Angular, HTML 5, JavaScript, CSS and jQuery
• Strong spoken and written English language skills
• Experience with data extraction and conversion.
• Shares knowledge, power and credit, establishing trust, credibility, and goodwill.
• Coordinates role responsibilities with that of others to achieve mutual goals.
• Encourages groups to work together to efficiently resolve problems.

Added Advantage

1. If the candidate has Java, JavaScript, Angular

2. Playwright experience to automate

Education Qualification

For roles outside USA:

Bachelor's Degree in Computer Science or "STEM" Majors (Science, Technology, Engineering and Math) with advanced experience.

For roles in USA: Bachelor's Degree in Computer Science or "STEM" Majors (Science, Technology, Engineering and Math) with minimum years of experience4years

Desired Characteristics Technical Expertise:
• Master's Degree/ PHD in Computer Science
• Experience with Windows and Unix / Linux based programming
• Experience working on software projects in the Energy domain (Energy Management, Oil & Gas, Power & Water)
• Certified Scrum Master and/or Product Owner
Business Acumen:

• Demonstrates the initiative to explore alternate technology and approaches to solving problems
• Skilled in breaking down problems, documenting problem statements and estimating efforts
• Demonstrates awareness about competitors and industry trends
• Has the ability to analyze impact of technology choices

Leadership:
• Ability to takes ownership of small and medium sized tasks and deliver while mentoring and helping team members
• Ensures understanding of issues and presents clear rationale. Able to speak to mutual needs and win-win solutions. Uses two-way communication to influence outcomes and ongoing results
• Identifies misalignments with goals, objectives, and work direction against the organizational strategy. Makes suggestions to course correct
• Continuously measures deliverables of self and team against scheduled commitments. Effectively balances different, competing objectives
Personal Attributes:
• Strong oral and written communication skills
• Strong interpersonal skills
• Effective team building and problem solving abilities
• Persists to completion, especially in the face of overwhelming odds and setbacks. Pushes self for results; pushes others for results through team spirit

Desired Characteristics

  • Strong oral and written communication skills. Ability to document, plan, market, and execute programs.

Additional Information

Relocation Assistance Provided: Yes

Client-provided location(s): Hyderabad, Telangana, India
Job ID: GE_Vernova-907604023
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Summer Fridays
  • Financial and Retirement

    • 401(K)
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Lunch and Learns
    • Leadership Training Program
    • Internship Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Unconscious Bias Training

Company Videos

Hear directly from employees about what it is like to work at GE Vernova.