Job Description Summary
Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results.
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).
Job Description
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Role Summary
In this role, you will have end-to-end responsibility on the Software System Integration part of large and
complex IT projects associated to the management of electrical grid Transmission, Distribution and Market
to meet the schedule, cost and quality commitments. Kubernetes/Docker technology is required for implementing new delivery technology/methods.
Detailed Responsibilities
In the context of Software Solutions (SWS) projects execution within the Services organization, the Solution Integrator makes sure all the various software applications and databases used for a Solution work together without compromising overall information system integrity. To accomplish this role the
Senior Solution Integrator must be able to communicate effectively and work collaboratively with Implementation Services teams including Delivery Managers, Software Factories, Delivery Centers, and with the customer.
Highly organized and well-versed in creating documentation to support system installation and integration, the Senior Solution Integrator:
- Is the focal point and coordinator of all continuous integration efforts, working closely with the Delivery Manager guiding the activities of other teams
- Is the owner of the configuration management, build and deployment, including integration of
customs and customer data model, - Provides feedback and contributes to solution design team on optimal designs (return of experience) in the
context of solution integration and system deployment, - Collaborates with test management team to proactively ensure that all systems setup and
configuration tasks are complete to achieve solution acceptance by customer, - Delivers system level documentation including Integration plans, system installation guides,
maintenance documentation and release notes,
Additionally:
- Works actively on optimization of the deployment process, implementation of Continuous
Integration, Continuous Deployment and Test automation processes with the DevOps teams, - Supports in building excellence in execution through continuous improvement via the
adoption of global tools and processes and cost competitiveness actions, - Keeps abreast of the latest trends and software technology integration and applies this
knowledge to solution approaches.
You are performing and managing the deployment of interacting complex enterprise software and software
dependencies.
Main job responsibilities
- Software applications deployment, configuration, and troubleshooting.
- Software solutions customization.
- Databases installation and configuration.
- Windows Server 2016/2019 and/or RHEL 7/8 configuration and administration.
- Systems implementation and performing the acceptance tests - FAT / SAT (on site, with the
customer) - VM maintenance in VMWare
Having some experience in energy management systems would be an additional advantage: Energy
Management Systems (EMS), Distribution Management Systems (DMS) or Market Management Systems
(MMS)
Qualifications / Requirements
Engineer, Master or Bachelor's degree from an accredited university or college (or a high school diploma /
GED with proven years of experience in Services). Ideal subjects: Computer Science, IT Networking, Software Integration and Deployment.
Proven years of experience in Services: software systems integration, development, testing and
commissioning.
Good technical knowledge and experience is expected in the following domains, ordered by priority:
- Windows and Linux operating systems
- Containers and container orchestration (Docker, Kubernetes)
- Artifact management (Nexus, JFrog)
- Automation Tools (Jenkins, Ansible, Helm)
- Software configuration and deployment management
- Scripting development: PowerShell/bash /Python
- Relational databases: PostgreSQL
- Source Code Management/Versioning software: Git
Technical knowledge and experience on the following domains will be an additional advantage:
- DevOps and Agile methodology
- High Availability (multitier architecture, clustering, mirroring, Load Balancing, ...)
- Windows Services (AD, DNS, LDAP)
- Basic networking knowledge - understanding protocols, ports, firewalls
Desired Characteristics
- Technically good performer who can integrate and test complex software systems to
completion with a minimal supervision - Excellent communication skills (verbal and written)
- Rigorous, methodical, well organized, and self-disciplined
- Take initiatives, good trouble-shooter and autonomous
- Adaptability, reactivity, and Availability
- Ability to analyze complex topics and make a verbal/written synthesis
- Fluent in English
- Ability and willingness to travel
Note:
To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.
Additional Information
Relocation Assistance Provided: No