Job Description

Lead overall commercial/sales operations activities for South Asia

• Partner with Sales, Commercial, Commercial Finance team to develop and run an effective and efficient operating rhythm that aligns, meet's and gives direction for business long and short-term priorities

• Develop close ties within the Pole sales operations team, pole business line team, BGGTS JV team and leverage the support across the different teams to support growth in South Asia.

• Lead process improvements and drive simplification projects/kaizens that reduce waste and improve customer satisfaction. Drive daily/weekly management rigor for the commercial team

• Establish a data driven culture, to ensure teams maintain accurate/zero defect data across systems including NEX, Demantra, smartsheet etc..

• Align data preps for progress calls, monthly operating reviews (MORs) and other deal reviews. Support on understanding bowler metrics gaps and prepping for Problem Solving Reviews (PSR).

Business intelligence / Outage management

• Partner with commercial team to monitor market trends, customer, competitors, and support country-by-country market insights & strategy building, and developing annual market handbook

• Link/drive specific country/regional campaigns to grow pipeline with scale. Partner with pole sales operations team on Multi Generation product plan (MGPP) process for NPI requirements

• Supporting the rigor around customer planning with Account Managers & cross functional teams, identify account strategy changes, provided visibility to process steps that enables the teams properly integrate customer budgets & outage planning cycles, with support from pole business intelligence leader.

• Support overall outage mining and planning to enhance business growth, ensure 100% outage participation, improved outage realization & disposition (in NEX), forecast long term biz outlook (SAS outage view/entitlement vs participation) to drive key commercial decisions to maximize share

Fleet management

• Own the total South Asia fleet management - history, current operation profile and future fleet operation view. Democratize the information through maintenance of fleet data/ analytics, summary of fleet movement, subsequently work with pole fleet management leader to maintain pole MYIB database

• Ensure fleet data forecasting are aligned between BGGTS JV and GE

Pipeline management

• Partner with commercial finance & pole sales operations excellence leader to lead overall pipeline management (in NEX), providing leading indicators in terms of pipeline health, convertible order health

• Support sub region GM in managing deal progress with leading indicators in terms of R status movements, commercial progress enablers, identify key stagnant deals that require leadership support

• Work with IT/NEX team to simplify/automate reports to reduce or eliminate manual processes

Multi-year agreements (MYA) operations

• Partner with MYA pole leader in driving overall strategic MYA portfolio growth in the pole

• Develop close ties with global MYA business line, driving initiatives launched globally, while raising support required where applicable for initiatives launched in the pole

• Ensure appropriate rigor and routine are in place across the pole to generate pipeline, monitor expiry/extension of contracts, contract/outage planning is being held and pipeline are progressing to closure.

Additional Information

Relocation Assistance Provided: No