Infrastructure Architect - Network Tooling & Quality

Job Description Summary

Responsible for supporting and maintaining critical Network Tools and related data processing platforms and services, in alignment with the GE Vernova security policies and other relevant guidelines and standards.
Key Accountabilities
• Owns and is accountable for Network tools and platform SLAs against operational commitments, ensuring service levels are consistently met and maintained across all systems
• Owns application security & compliance, taking full responsibility for ensuring application security & data integrity through comprehensive oversight and proactive management.
• Establishes a Network organization wide process for Identity and Access management, ensuring proper controls are defined, implemented and periodically reviewed with respect of the GE Vernova Access Management standards and Industry best practices.

• Own the Network Tools roadmap in alignment with the organizational strategy, modernizing the foundational tools, optimizing the service management processes for Network, enhancing user experience and strengthening our operational capabilities to deliver additional value to our businesses.
• Ensure compliance with all Identity & application policies including Access management, HPA, security, and code reviews across all applications and platforms within scope, maintaining strict adherence to established standards
• Implement and maintain network monitoring and outage reporting using consistent tools and approaches across multiple applications, ensuring comprehensive system visibility
• Lead complex, multi-disciplinary teams in resolving high-profile outages and application incidents, effectively leveraging contingent worker support teams and internal supporting organizations
• Manage a vendor support team of technical and functional experts, coordinating directly with cross-functional support teams to ensure timely resolution of production application issues
• Proactively identify and remove obstacles or barriers on behalf of the team, facilitating smooth operations and continuous improvement
• Create a culture of customer focus and high performance to drive innovation through continuous customer engagement and feedback incorporation
• Ensure conformance to Operations support standards and practices across all managed systems and processes
• Take responsibility for internal IT processes including Change Control, patch application testing, coordination, and communication for outages
• Build strong team relationships with multiple stakeholders including business units, support teams, vendors, and end users
• Partner with stakeholders to prioritize and lead mandatory compliance, productivity, and business initiatives, ensuring alignment with organizational goals

• Demonstrated experience with the product and ability to drive technical direction
• Understanding of functional requirements gathering and technical standards
• Interest in emerging technologies demonstrated through training and industry experience

• Strong understanding of cross-functional organizational impacts
• Awareness of business priorities and organizational dynamics

• Experience in coaching and mentoring team members
• Knowledge of hardware/software costing
• Track record of on-time, within-budget delivery aligned with architectural goals
• Ability to identify and communicate issues, risks, and benefits
• Experience implementing organizational change initiatives

• High energy and adaptability in fast-paced environments
• Strong customer focus with ability to build relationships and create customer-centric processes
• Change management skills - drives process improvements and new initiatives
• Ability to work independently and collaboratively with global teams
• Strong decision-making capabilities based on company values and procedures
• Open-minded approach to new ideas and solutions
• Excellent problem-solving and analytical skills
• Clear and effective communication abilities