Job Description Summary
Planning and coordinating activities in the context of a services project to fulfill a customer contract according to financial/commercial parameters and ensuring customer satisfaction. Impacts the team's ability to achieve service, quality and timeliness of objectives. The role is subject to operating policy objectives. There is moderate autonomy within the role. High levels of operational judgment are required to achieve outcomes required.
Job Description
This is a remote position which will require travel (see below), however, main residences allowed would be:
- Morelos state (preferably Cuautla)
- Guanajuato state (preferably Salamanca)
- Mexico City
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Roles and Responsibilities
- All contract performance related activities, typically tied to a customer site.
- Perform in the role as the interface between the customer and the project team, managing the transfer of information and requests.
- Assure timely resolution of issues and keep the customer advised of the progress of the project, and negotiate changes and variations and solutions to any issue arising. Responsible for adherence to contract service, operations, and performance specifications, as well as financial & technical metrics specific to contract.
- Provide support to manager and senior contracts personnel on assigned contracts Function as the liaison for the customer on contract matters
- Requires specialized knowledge within the function. Influence the development of strategy for the area of responsibility, including control of resources and influences policy formulation.
- Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services. Stays informed of industry trends that may inform work.
- Uses high level of judgment to make decisions and handle complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering. Has ability to assess quality of information given and ask pertinent questions to stakeholders. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision.
- May lead functional teams or projects with minimal resource requirements, risk, and/or complexity. Communicates difficult concepts and may influence others' options on particular topics. May guide others to consider a different point of view.
Required Qualifications
- This role requires significant experience in Services & Contract Performance Management (CPM).
- Knowledge level is comparable to a Master's degree from an accredited university or college (or a Bachelor's degree with relevant experience).
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects.
- Ability to document, plan, market, and execute programs.
- Established project management skills.
- Availability and willingness to travel at least 50% of the time.
Desired Characteristics
- Prior experience working with government companies (preferably CFE).
- 3-5 years of experience in contract management/fulfillment.
- 3-5 years of experience in the energy industry (preferably gas power generation).
- 3-5 years of experience in planning and execution of outages.
Benefits Available to You
GE Vernova employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce: https://careers.gevernova.com/global/en/our-culture
- Our compensation & benefits are designed to reward high performers and help you manage your personal and family needs. We offer a robust benefits package depending on your employment status and your national requirements.
- A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today.
- GE Vernova invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development.
Inclusion & Diversity
At GE Vernova, we believe in the value of your unique identity, background and experiences. We are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected and that they belong. Click here to learn more: https://careers.gevernova.com/global/en/i-d-e
About GE Vernova Gas Power
GE Vernova's Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. It is a global leader in gas turbines and power plant technologies and services with the industry's largest installed base.
Additional Information
Relocation Assistance Provided: Yes
#LI-Remote - This is a remote position