Job Description Summary

Job Description

The Channel Data Analyst is critical in ensuring GE Vernova delivers an informative & intuitive, user-friendly employee experience when leveraging HR tools or seeking HR information or support. This role is responsible for leveraging data to identify and understand business and user challenges, and then using those insights to recommend solutions or best practices to improve tools, processes, or services in partnership with the Channel Strategy team and others.

Essential Responsibilities:

• Build and maintain the Global Content Repository, including tagging and taxonomy development.

• Develop & implement the global content governance process, to ensure accuracy and relevancy of Tier 0 content for all users.

• Responsible for developing data and metrics associated with channel usage, to promote Tier 0 utilization & enable self service.

• Use data to understand the true needs of GE Vernova employees, People Leaders, and HR to drive improved user experience.

• Leverage data and LEAN methodology to identify opportunities for automation and process simplification.

• Partner with the COEs, Global Solutions Leaders and Service Delivery teams

• Strong data/analytical skills, with demonstrated ability to tell a story using data

• Proven experience in leverage data to drive specific actions/outcomes

• High proficiency in Excel and Smartsheet (or equivalent)

• Project management skills

• Influencing and communication skills

• Articulate and adaptable, with a passion for achieving optimal employee experience.

• Stays ahead of new technologies and tools in the space.

• Knowledge of the HR portal, Service Cloud and other support tools

• Knowledge of the HR service delivery model and HR operational processes in GE today

• Understanding of content management