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Associate - Field Services

AT GE Vernova
GE Vernova

Associate - Field Services

Boston, MA / Remote

Job Description Summary

All activities providing the necessary support on pre- and post-contractual administration & management , Terms & Conditions of the contract and the Management of claims. Also involves definition, management, and execution of risk modeling activities in support of the contract or project. Also involves definition, management, and execution of contract estimating processes and activities to support tenders and project reviews. Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role has moderate autonomy, requiring high levels of operational judgment.

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Job Description

About Us:

Come bring your energy to change the world Grid Solutions, part of the GE Vernova portfolio of energy businesses, serves customers globally with over 12,000 employees. Grid Solutions provides equipment, systems, and services to bring power reliably and efficiently from the point of generation to end power consumers. We electrify the world with advanced grid technologies and accelerate the energy transition. GE Vernova, a dynamic accelerator comprised of our Power, Renewable Energy, Digital and Energy Financial Services businesses, is focused on leading a new era of energy - electrifying the world while simultaneously working to decarbonize it. If you are ready to make a difference and usher in a new era of energy, come join us.

Why we come to work:

At GE Vernova, we are always up for the challenge - and we're always driven to find the best solution. Our projects are unique and interesting, and you'll need to bring a solution-focused, positive approach to each one to do your best. Surrounded by committed, loyal colleagues, if you can dare to bring your ingenuity and desire to make an impact, you'll be exposed to game-changing, diverse projects that truly allow you to play your part in the green energy transition

Essential Responsibilities:

Field Services Technician will provide service, maintenance and warranty remediation and commissioning for installed photovoltaic inverters and BESS equipment. This position will be responsible for servicing customers primarily located within the US. Must be able to travel throughout the US as needed.

  • Perform Field Service to ensure 99% up time
  • Diagnose and repair faulted inverters
  • Troubleshoot issues with mechanical and electromechanical
  • Conduct annual periodic maintenance inspections
  • Keep maintenance records of findings
  • Assist with developing maintenance programs
  • Perform start-up and commissioning for new PV inverter installations.
  • Inspect physical installation (wiring, connections and mechanical condition)
  • Power up, set all required parameters and ensure proper operation
  • Monitor performance and efficiency levels
  • Maintain high customer satisfaction levels by providing excellent customer service.
  • Provide accurate and timely product service reports.

Required Qualifications:

  • High School Diploma / GED
  • Minimum of 2 years industry work experience with inverters
  • Ability and willingness to travel to and from customer locations -90% to 100%

Desired Characteristics:

  • 2-year technical degree and/or equivalent certification
  • Great interpersonal, oral, and written skills are required.
  • Requires analytical and quantitative skills
  • Solar industry service experience is preferred (but not required)
  • Must be customer oriented with professional demeanor.
  • Must have knowledge of power electronics and controls.

Must have knowledge of Modbus serial and Ethernet communications

The salary range for this position is 40-45 dollars per hour plus overtime. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus Total Base Pay Range 40- 45 dollars per hour plus overtime.

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

#LI-Remote - This is a remote position

Client-provided location(s): Boston, MA, USA
Job ID: GE_power-48704658
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Summer Fridays
  • Financial and Retirement

    • 401(K)
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Lunch and Learns
    • Leadership Training Program
    • Internship Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Unconscious Bias Training

Company Videos

Hear directly from employees about what it is like to work at GE Vernova.