Job Description Summary

Reporting to Sales Leader in Australia and New Zealand (ANZ), the Account Manager as customer facing staff is responsible for developing long-term customer relationship, connecting in between GE Vernova and customers with appropriated products (High Voltage Switchgear, Power Transformers and Power Quality Products) and solutions to support profitable growth of Power Transmission (PT) business in the allocated geography. Account Manger owns the accountabilities of orders, margin, cash collection and past-due for given accounts, while ensuring the strict application of GE Vernova Ethic, Compliance, and the processes

Job Description

Key Responsibilities

• Develop and implement accounts strategy and actions to build up influential and long-term relationships with key business executives and stakeholders in accounts' organization
• Develop and implement commercial strategy to given accounts for selling of Power Transmission products and services to win profitable business
• Be primary contact point of accounts, liaise with internal cross function to make sure customers' needs and concerns are well understood and proper addressed; Explain PT products and Service value to the customers, conduct spec-in/out actions together with Products Specialist Sales team
• Collect and Analysis accounts' data to understand customers' behaviors and buying activities, to support deal winning strategy
• Identify and prospect opportunities, being sales specialist for Power Transmission products to drive and lead the process of Inquiry to Order (ITO) of any new sales opportunities.
• Own the accurate forecasting of orders, convertible orders, margins, and sales for the given accounts
• Follow up and support customer complaint solving process at Order to Remittance (OTR) stage to improve customer satisfaction
• Buildup market intelligence of market dynamics, competitiveness, technologies move, market environment trends and emergent opportunities, to give input for market assessment, products gap actions and products R&D activities

• Bachelor's degree or above in electrical engineering or equivalent
• Minimum 10 years of experience of account manager, products sales, service sales or similar field with a proven sales track record
• Good knowledge of Power Transmission products and/or it's service solutions
• Good knowledge of ANZ energy sector and good connections with key utilities, EPCs and Industrial customers
• Experience in contract terms and conditions, risk assessment and mitigation plan
• Strong oral and written communication skills
• Ability and willingness to travel approximately 25%.

• Strong influencing, presentation, and negotiation skills
• Strong understanding of the ITO and OTR processes
• Strong problem-solving skills
• Strong customer focus and interpersonal skills
• Strong time management and ability to prioritize and handle multiple assignment

• GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.