Description
Work Arrangement
This role is categorized as on-site. This means the successful candidate is expected to report to HQ Building in Shanghai, China five times per week.
The Role
Represent vehicle logistics team to perform overall coordination among GM x-functional department for logistics operations at warehouse, and support order to delivery strategy that include:
What You'll Do
- Executes deliverables in support of the logistics business objectives. Guides of key areas to ensure business objectives are met or exceeded in all areas including customer, quality, service, responsiveness, people, product and financial initiatives.
- Oversee the logistics operation in warehouse , keep optimizing OTD in daily operation to reduce the delivery time and improve efficiency. Set a clear KPI target for logistics operation and collaborate with each business to ensure OTD performance
- Support damage claim team to review/confirm/execute repairs that are transportation related.
- Manage the people and resources from supplier side, including milestone report, operation prioritization, dispatch coordination, repair coordination
- Manage supplier relationships and operational, responsible for supporting relationship management with logistic suppliers and service providers
- Promote GM's values and makes customer-focused decisions
- Influences others within the organization to accept new concepts, practices, and approaches, lead team on new methods or initiatives without defined procedures.
- Set a governance mechanism to solve issues regarding OTD timing & quality, be part of the decision maker, escalate issue as needed.
- Guide and instruct supplier system connection/report to GM, including HD map flash report, PDI report and repair report
- Communicates within the function as well as other functions, external affiliates, regulatory agencies.
- Provides technical leadership to team and interacts and collaborates with multi-functional teams to meet targets.
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Additional Description
- Your Skills & Abilities (Required Qualifications)
- 8+ years' vehicle warehouse operation experience or supplier chain management experience
- Strong cross function collaboration experience, work with both local and global program team to oversee vehicle OTD performance, identify and address roadblocks to ensure the OTD performance on track and keep continuous improvement.
- Profound knowledge of Import Type Approval process, in-bound/out-bound logistic, vehicle maintenance & repair and vehicle distribution
- Fluent in English and Mandarin oral and written
- Demonstrated ability to manage multiple projects / programs
- Excellent project management and negotiation skills, details-oriented and well organized
- Passion for understanding the customer needs and delivering an exceptional customer experience
- Affinity to facilitate problem solving & collaboration
What Will Give You A Competitive Edge (Preferred Qualifications)
- Experience in establishing effective partnerships within and outside of the organization
- Experience working with geographically dispersed teams
- Ability to be flexible and at times work extended and non-core hours to ensure issues are worked to resolution
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
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Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Equal Employment Opportunity Statement (U.S.)
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accommodations (U.S. and Canada)
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