Description
Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
Onsite: This role is categorized as onsite. This means the successful candidate is expected to report to Factory Zero on a full-time basis.
Factory ZERO is our first, all-electric automotive assembly plant and the blueprint of General Motors' electric future! We have a corporate vision of "Zero crashes, Zero emissions, Zero congestion." Our most novel products like the Hummer EV and our very first autonomous vehicle, Cruise Origin will be assembled right in this facility. This requires us to employ the most upbeat, capable, and innovative talent to ensure we meet the challenges of developing the new manufacturing processes required to assemble these outstanding products! We offer a multifaceted and inclusive work environment that questions the status-quo daily to strengthen our reputation. Selected candidates will have the opportunity to learn new skills and actively play an integral role in the development of new processes here at Factory Zero.
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The Role:
A Quality Assurance Auditor evaluates key customer experience factors and business requirements. This role requires collaboration with Operations, Support Staff, and occasionally groups outside the organization to gain insights into the performance. This position requires evaluation of calls, emails, and chat transactions, analyzing trends and root causes, reporting, occasional processing of transactions, and collaboration meetings.
What You'll Do:
- Conduct internal audits assigned to him/her per the quality plan
- Process cases for 4 hours/month to retain process knowledge
- Ensure 100% Audit/Evaluation coverage throughout the week/month based on published plans
- Conducts analysis of Internal/External Quality Data to identify opportunities
- Modify quality system requirements and forms with the global team
- Collaborate with the Training Lead to deliver refresh and/or quality improvement sessions
- Attend Team Huddles, Operations Reviews, or Business Reviews (but not limited to) and provide Insights to Performance whenever needed
- Collaborate with Operations and other support groups to drive adherence to Customer and Business requirement
- Writing and following up on corrective actions
Additional Description
Your Skills & Abilities (Required Qualifications):
- 2+ years of manufacturing experience
- Bachelor's degree or equivalent work experience
- Experience working with unionized workforce
- Demonstrated experience in problem solving/Continuous Improvement
- Knowledge of quality control procedures, manufacturing processes, and management systems as they relate to production operations.
- Must be able to alternate between 1st and 2nd shift and work overtime as required
What Can Give You a Competitive Edge (Preferred Qualifications):
- Experience/knowledge of GM Global Manufacturing System (GMS)
This job may be eligible for relocation benefits
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Equal Employment Opportunity Statement (U.S.)
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.