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OnStar Digital Marketing Lead

AT General Motors
General Motors

OnStar Digital Marketing Lead

Warren, MI

Description

This role is categorized as hybrid. This means the successful candidate is expected to report to GM Global Technical Center three times per week, at minimum.

The OnStar Digital Marketing Lead is a key role within OnStar Performance Marketing to ensure that OnStar and its agency partners flawlessly execute people-based digital marketing campaigns through cross-channel lens.

The Digital Marketing Lead is accountable for the strategy and oversight of people-based digital marketing campaigns. They are solution-drive, organized, foster inclusive collaboration and have exceptional people skills. They have a keen understanding of leveraging cross-channel media to create highly targeted marketing campaigns, utilizing all OnStar channels. They can oversee multiple campaigns simultaneously, managing highly segmented audiences, ensuring key milestones, deliverables and approvals are achieved on time. This individual will have a testing mentality, constantly seeking to experiment, learn, and optimize marketing strategies based on data-driven insights.

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The Digital Marketing Lead will help foster a positive and collaborative work environment across OnStar teams, Communications, Product, Brand, Sales, Media, Owner Growth, Strategy, Legal, and agencies.

  • Lead project management for campaign development, cross-channel integration and program execution using OnStar and third-party data.
  • Define project scope, goals, and deliverables and drive the planning & execution of simultaneous integrated projects.
  • Track project progress and identify potential risks, effectively anticipating, identifying, and driving resolution to eliminate bottlenecks.
  • Support analytics with closed-loop reporting on cross-channel/cross-tier marketing efforts.
  • Partner with Sales and analytics for product attribution of campaigns.
  • Partner with teams to develop high propensity conquest audiences and measurement.
  • Evaluate, improve, develop, and deploy cross-channel marketing strategies.
  • Leverage data and insights to target effective and efficient channels.
  • Drive continual process improvement initiatives; both corporate-driven as well as individually designed
  • Horizon plan, identify and schedule leadership reviews.
  • Exemplify attention to detail and flawless execution.

Additional Description

Requirements:

  • Bachelor's degree required, preferred in marketing, business or other related
  • 3-5 years of marketing/ad agency experience preferred; automotive and/or diverse industry experience
  • Broad marketing skillset and ability to effectively collaborate across functions
  • Excellent written and verbal communication skills

Skills and Abilities:

  • Ability to work well in a complex team environment
  • Ability to work effectively with others
  • Ability to effectively manage multiple assignments and prioritization to meet deadlines
  • Ability to synthesize data into critical information and insights
  • Ability to make/recognize effective trade-off decisions that balance multiple considerations
  • Excellent oral and written communications skills
  • Highly developed presentation skills both in the development and delivery of presentation
  • High level of expertise within Microsoft Office Suite, specifically Excel and PowerPoint

This role may be eligible for relocation benefits.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

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Diversity Information

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire

Equal Employment Opportunity Statement (U.S.)

General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Accommodations (U.S. and Canada)

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Client-provided location(s): Warren, MI, USA
Job ID: General_Motors-JR-202423980
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Woman founded/led
    • Employee Resource Groups (ERG)

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