Description
Act as a liaison between GM, it's dealerships, or IAM stores
Facilitating mentoring and consulting to ensure monthly / yearly sales and service objectives are met
Track dealership Customer Satisfaction Index (CSI) or other customer feedback resources to identify and address deficiencies
Track dealership Customer Satisfaction Index (CSI) or other customer feedback resources to identify and address deficiencies or opportunities
Assist in product launches to ensure streamlined marketing and advertising between dealer, IAMs and GM
Build and manage relationships
Monitor personnel training and ensure compliance with GM requirements/objectives
Assist with inventory management, including vehicle and or parts ordering and inventory balancing
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Analyze dealer sales, local market, and competition to identify revenue opportunities
Increase sales of GM vehicles and parts to its customers
Assist in customer problem resolution
Performs other related duties as assigned
Additional Description
Required Qualifications:
- Bachelor's Degree: Administrative career or Industrial Engineering, preferably
-Required experience in similar position: from 1 to 3 years.
-English Level: Advanced. (80%)
- Key Skills:
- Knowledge and Skills:
- In Sales or Operations in the automotive industry.
- Negotiation
- Analytical skills
- Ability to follow up on distributors' needs, requirements, proposals, and problems.
- Decision making
- Oral and written communication skills
- Pressure and stress management
- Interpersonal relationships, teamwork, sense of urgency, persuasion, and customer satisfaction.
- Availability of time
- Availability to travel
Preferred Qualifications:
-Microsoft Office.
In case you need any reasonable adjustment to continue with your process, let your recruiter know.
Remember to attach your CV when applying to this vacancy.
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