Description
Work Arrangement This role is categorized as on-site. This means the successful candidate is expected to report to HQ Building in Shanghai, China five times per week.The Role -The parts specialist serves as an auxiliary connection between GMNA, GM receiving markets and China JV, to support overall parts readiness/availability status for China export programs. This position requires creativity, initiative, collaboration, and excellent communications.The parts specialist must work closely with multi-functional teams to ensure parts fulfilled at receiving markets on time, including parts supplier, parts engineering, parts supply chain, logistics, etc.What You'll Do - Lead communications among China JV, GM receiving markets and supply chain team.Track parts readiness and availability status for China export programs, leading and driving resolution of parts issues including back-orders, shipment delays, etc.Enhance parts availability at GM receiving markets by leading parts change management, parts EOP management, etc.Collecting parts related issues from GM receiving markets and lead resolution discussion among relevant groups.Support parts operation process negotiation/process improvement between China JV and GM receiving markets.Substance of content/Parts marking for China export programs.Coordinate parts delivery plan based on program launch plans for each GM receiving market.Functions as an avenue for escalation of parts operation issues to the program team.Reports status of vehicle launch parts readiness to CCA Leadership.
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Additional Description
Your Skills & Abilities (Required Qualifications) Fluency in English and ChineseStrong knowledge current China automotive service parts operation practices, knowledge of GM aftersales process and systems, SGM JV aftersales process knowledgeBachelor's Degree in engineering, Automotive Technology or equivalent experienceHigh level of interpersonal skills, self-starter, results driven, strategic and innovative mindsetNavigate successfully in the global environment, understanding diversity, equity, and inclusionExcellent verbal and written communication skillWhat Will Give You A Competitive Edge (Preferred Qualifications) Previous service parts operation management skillsAutomotive service parts experience at the wholesale or retail levelWorking knowledge of automotive service practices and proceduresProficient with Microsoft Office software
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