Description
Sponsorship:GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DONOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN,STEM OPT, etc.) NOW OR IN THE FUTURE. Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business. The RoleThis role will be responsible for driving the successful implementation and adoption of Salesforce platform software. They will develop and maintain a GM Envolve operational support structure, handle SFDC business administrative tasks, and coordinate consistent processes between other business teams using Salesforce. The ideal candidate is always looking for ways to improve a product or service to make it better, faster, more user-friendly and communicate the benefit.What You'll DoData and ReportingMaintain production data integrity through data auditsCreate, manage, and maintain necessary Salesforce reports and dashboards Coordinate the delivery of insights to appropriate teams using new, existing or curated dataUser Management and TrainingAssist in planning and facilitating new employee onboarding activities and departing employee off-boarding activitiesCreate, consolidate, manage GM Envolve Salesforce training, associated training resources and standard operating (desk) proceduresCollaborate with training department at GM Envolve (including other business units like OnStar and GM Energy) to develop and drive adoption plans for new capabilities, releases, and processesSprint Planning and SupportSupport gathering business requirements with technical teams leveraging agile development best practices; attend sprint retrospectives to ensure programs are completed with high standardsTracking sprint plans, timelines and distributing release notes for business facing capabilitiesSupport new capabilities with training material (types TBD); bi-monthly deliverables that include job aids/how-to do something new that was launchedManaging a release calendar accessible for business with links to sprint plans
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Additional Description
Your Skills Abilities (Required Qualifications) 2+ Years Salesforce Experience3+ Years Product Management ExperienceUnique combination of being business-minded and highly analyticalExperience working with technical functional resources and following an Agile based delivery methodologyAbility to think critically, solve problems, make decisions and build trust across the organizationAbility to guide team on multiple tasks and deliver results with aggressive timelinesExcellent interpersonal skills, as well as excellent communication skills, verbal and writtenDemonstrate self-motivation and the ability to grasp concepts quicklySalesforce Certification a plusWhat Will Give You A Competitive Edge (Preferred Qualifications) Embrace data driven customer insights to inform plans, launches, and iterationsHighly proficient in oral and written communication skills Strong organizational skills with proven track record of efficiently executing complex projects to completion at a high level of qualityDemonstrated high level of interpersonal skills required to effectively collaborate, motivate, and facilitate others in group situationsDesire to work in a complex and evolving environment and to bring an innovation mindsetComfort working in a fast-paced start-up technology environment is essentialStrong computer software skills, especially Microsoft Office, including familiarity with MS Excel and MS PowerPointImportant: Must be willing to work in the NIGHT SHIFT.
About GM
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Why Join Us
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Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Equal Employment Opportunity Statement (U.S.)
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.