Description
Remote: This position does not require employee to be on-site full-time to perform most effectively. The employee's role enables them to work off-site on a permanent basis. This position does require an employee to live within region and cover territory visits to dealers in a reoccurring frequency monthly.
The selected candidate will assume territorial responsibility and be located within 50 Miles of Syracuse or Rochester, NY.
Role:
Commercial District Managers have territorial responsibility for the administration of the Business Elite, Medium Duty and Brightdrop Participation Agreements that exist between GM and its dealers. You will act as a consultant to the dealers by working together with them on the development and implementation of their business plans. You will be working hand in hand with the dealers to ensure that our customers have the best customer experience, from the point of purchase through the life cycle of their vehicle(s). You will be involved in a variety of activities including implementation and development of marketing initiatives, customer retention, product displays, financial analysis, market analysis and training.
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Role Responsibilities
- Facilitating, coaching and consulting with dealers to ensure monthly / yearly sales objectives are met as well as well as accomplishing other dealership goals
- Manage dealer compliance of the Business Elite, Medium Duty and BrightDrop programs
- Oversee Commercial Truck Club to grow membership and deliver value add content to members
- Drive Commercial Integration into the Business Development processes
- Improve OnStar Package Sales and OVI telematics sales across all stores
- Implement commercial digital marketing and advertising campaigns
- Work to improve commercial website performance and increase lead generating activities
- Analyze dealer sales, local market conditions (Sales, registration data, dealer effectiveness, lost sales) and competition to identify specific sales opportunities.
- Identify business-to-business related marketing opportunities that could lead to increased sales and service retention
- Conduct sales and/or training activities including face-to-face dealer meetings monthly
- Assist dealer's' Commercial Sales Managers in executing local business-to-business tactics outlined in the dealer's Business Elite business plan
- Provide support in implementing regional and local business-to-business sales tactics
- Conduct dealership management meetings
- Knowledge of commercial Supplier Vehicle Manufacture upfit products
- Knowledge of all GM products, services, customer demographics or profiles, and competitive automotive makes and models
- Work cooperatively with retail teams on dealership growth plans that include Commercial vehicle sales and service
- Communicate competitive intelligence
- Administer GM policies and procedures
- Assist in dealer and customer problem resolution
- Coach dealer on customer retention, satisfaction and dealership loyalty
- Regularly travel to dealerships in the assigned territory
Role Qualifications
- Bachelor's degree or equivalent experience
- 5+ years in fleet sales and customer service or other qualified sales experience.
- Must be 100% mobile now and in the future and able to relocate anywhere within the United States
- Ability to travel 60%-70% of the time, including overnights when applicable
- The ability to balance competing priorities while maintaining effectiveness in a dynamic, often chaotic environment
- Knowledge of and/or experience in the fleet management space preferred
- Excellent oral and written communication skills that involves understanding the audience; getting the message across; presenting information effectively; and communicating openly
- Excellent time management skills - the ability to effectively and efficiently use your time to focus on the most impactful activities and challenge those that distract from the identified goal
- Ability to build strong relationships
- Ability to present vehicles and power point slides to customers and dealers
- Ability to influence business partners
- Skilled in the use of Microsoft Word, Excel and PowerPoint
- Computer skills to develop, maintain, and analyze data
- This position requires the ability to legally operate a motor vehicle on a regular basis. A company vehicle will be provided for this role with successful completion of a Motor Vehicle Report review.
Preferred Role Qualifications
- Dealership/automotive experience
- B2B Sales, Account Management, or Customer Service experience
Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.
- The salary range for this role is ($94,800 - $151,400 ). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
- Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
- Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more
Additional Description
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
This role may be eligible for relocation benefits.
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