Description
Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DONOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN,STEM OPT, etc.) NOW OR IN THE FUTURE.
Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.
The Role
The Transformation team within Global Business Solutions is passionate about driving a disruptive shift in strategy, structure, systems, processes, and technology across the enterprise. We strive to be global strategic business partners, delivering world class transformational solutions. We operate as a global organization, supporting various functions including Finance, Controllership, Purchasing, HR, Manufacturing, Sales, Marketing, and a growing list of new business partnerships.
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Join the effort to modernize GMs ordering and distribution model for electric vehicles. Serve as the driving force to ensure successful operational deployment (systems, processes, & policies) of GMs $500M investment in finished vehicle fulfillment centers (FCs) across North America.
Be responsible for supporting the team through standing up GMs fulfillment center network for at scale operation (e.g., ~500k vehicles per year). Implement and validate system/business processes, continuous evaluation of redundant efforts to streamline operations. The analyst is also responsible for managing all things data-related, including reporting, data analysis, and the accuracy of incoming data. Work to prioritize activities across multiple competing interests.
What You'll Do
- Validate Dealer and Customer facing systems, identify root cause and alert teams of required fixes.
- Identify trends in data to drive systematic resolution.
- Develop standardized desk processes and create program outcome reports of aggregated data in a statistically valid and user-friendly format for stakeholders.
- Define processes or workflows to collect data required to meet organizational reporting requirements by working with program leadership.
- Create and maintain system and process documentation.
- Utilize your process improvement, system implementation, and project management skills to innovate, deliver solutions, and contribute to global initiatives that impact the results of the company
- Fixing data problems will require the Analyst to have the storytelling skills to report data analysis findings to recommend/drive business decisions and prioritize information system needs, design and fix code errors
- Identify and act upon opportunities to streamline and automate processes.
- Data analysis and preparation of reports and dashboards to leadership using Analytics tools such as Excel, Power BI, KNIME, etc. to communicate trends, patterns, and predictive analytics
Additional Description
Your Skills & Abilities (Required Qualifications)
- Bachelor's Degree in Business, Operations, Supply Chain, Logistics, or related field
- 3+ years of operations, logistics, order fulfillment, or sales & service experience (multi-discipline, field, corporate)
- Demonstrated ability to work cross-functionally, in an internal or external consulting role, with proven ability to effectively execute projects and deliver results
What Will Give You A Competitive Edge (Preferred Qualifications)
- Demonstrate understanding of databases, queries and reporting tools.
- Strong analytical skills to analyze, interpret and question data validity.
- Ability to validate, analyze, and identify anomalies for large complex populations of data and relational databases
- Strong cross-department collaboration and the ability to work with all levels within the organization
- Experience leading design and deployment of data analytics and reporting solutions
- Strong client / customer service skills and ability to listen and action the voice of the customer
- Maintain effectiveness in continually evolving or ambiguous environment
- Demonstrated ability to work cross functionally in a collaborative, inclusive manner
- Knowledge of best practices in data analysis
- Complex problem solving and analytical abilities
NOTE: Willing to work dayshift schedule 9AM to 6PM PH Time
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Equal Employment Opportunity Statement (U.S.)
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Accommodations (U.S. and Canada)
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.