Description
Remote: This position does not require employee to be on-site full-time to perform most effectively. The employee's role enables them to work off-site on a permanent basis. This position requires an employee to cover territory visits to dealerships in a reoccurring frequency.
The District Manager Sales will be responsible for leading and motivating their Dealers in the Winnipeg Area.
In conjunction with the Regional Manager and the Regional Marketing Manager, the District Manager Sales will deploy initiatives towards the achievement of retail sales and market share, maximize revenue, in addition to building strong partnership with the Dealers by driving sales performance and improving customer experience.
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The successful candidate will focus on and be measured on the following 4 key areas:
- Drive retail sales and market share performance
- Drive order coverage
- Drive adjacency revenue performance: Accessory sales & OnStar
- Improve Customer Satisfaction and retail experience
Responsibilities:
Sales & Share Performance
- Achieve retail sales and share objectives for the District through implementation of District and Dealer Action plans
- Identify sales opportunities on the District through analysis of sales, inventory and share data to increase performance
- Develop plans and strategies to maximize vehicle ordering coverage to drive retail sales
Adjacency Performance
- Drive Accessories revenue performance with strong (LPO) upfront ordering as well as effective showroom selling and merchandising (ACO) strategy implementation
- Drive OnStar activations with Welcome Call completions and Online Enrollment
- Drive GM Financial Leasing Penetration
Improve Customer Satisfaction and Retail Experience
- Build a culture of customer focus within the Dealers and ensure processes and procedures are in place to support customers and build advocacy
- Drive CSI performance and improve negative impact Dealership performance
- Manage customer complaint issues appropriately and support resolving them with a "win-win" orientation Champion improvement in retail digital customer experience and implementation of retail innovation that support retail experience improvement
Additional Description
Qualifications:
- 5 years of relevant work experience (District Sales Manager experience preferred)
- Excellent communication, interpersonal and leadership skills
- Outstanding analytical abilities combined with strong decision-making skills
- Ability to work independently and in cross-functional environments
- Understanding of OEM distribution processes, field sales tools and reports
- Willingness to travel and to work extended hours on occasion if required (eg. month-end)
- Valid Driver's License
- This role will be located in Winnipeg, MB
Preferred Qualifications:
- Prior District Manager Sales experience preferably 2 years
Education and Training:
- Post Secondary Education required.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE
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