Job Description Summary

All activities relating to enhancing services technology integrating customer data, or capturing engines/products reliability, availability, maintenance, safety, and other performance parameters. Includes hourly, nonexempt, and exempt employees as well as manager roles responsible solely for these activities. Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency, and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role has moderate autonomy, requiring high levels of operational judgment.

Job Description

• As an Engineer in the Shop (EIS), provide on-site technical support within the component repair engineering discipline to various shop representatives.
• Participate and contribute in relevant shop operating rhythms and other sessions as required.
• Coordinate with repair engineers and supply chain industrialization teams for new repair support and global shop transitions.
• Routinely seek out process/repeat Departure Record (DR)/and other shop disruptions and work the established business processes with hardware owners across Repair Engineering and Product Line Life Cycle Engineers on engineering deliverables that will address these concerns.
• Development of repair and inspection technologies, process qualification, and industrialization. Related program deliverables to repair facilities for new and updated processes.
• Developing specialized knowledge in their discipline. Serves as best practice/quality resource. Has awareness of latest technical developments in own area. Contributes towards strategy and policy development, and ensure delivery within area of responsibility.
• Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market
• Uses judgment to make decisions or solve moderately complex tasks or problems in areas of operational/product management, manufacturing, technology or engineering. Takes new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Uses multiple internal and limited external sources outside of own function to arrive at decisions.
• Acts as a resource for colleagues with less experience. May lead small projects with moderate risks and resource requirements. Explains difficult or sensitive information; works to build consensus. Developing persuasion skills required to influence others on topics within field.

• This role requires significant experience in the Engineering/Technology & Repair Development. Knowledge level is comparable to a Master's degree from an accredited university or college (or a Bachelor's degree with relevant experience).

• In-depth understanding of engineering technology and tools
• Experience in design, analysis, manufacture, and/or repair of mechanical components
• Strong interpersonal and leadership skills
• Strong oral and written communication skills
• Demonstrated ability to analyze and resolve problems
• Ability to guide and influence others
• Effective team building and ability to work across all functions / levels as part of a team
• Demonstrated ability to document, plan, market, and execute programs.
• Demonstrated ability to lead programs and projects
• Established project management skills