Job Description Summary
As an Advanced Lead Engineer - Commercial Field Service, you will get the unique opportunity to serve as the primary on-site representative for our customer and a single point of contact for key internal stakeholders before, during, and after aircraft entry into service.
All activities relating to enhancing fleet performance and reliability, helping resolve technical issues impacting the fleet. Own the technical customer relationship and attend commercial or high-level discussions between GE and the customer.
Impacts the team's ability to achieve service, quality and timeliness of objectives. There is moderate autonomy within the role. High levels of operational judgment are required to achieve outcomes required.
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This job is based in Seattle, WA and is not a remote position.
Job Description
Key Roles & Responsibilities:
More specifically, you will:
- Provide program leadership, technical direction, and assistance to the customer in the operation, inspection, maintenance, and repair of assigned jet engine product lines
- Monitor reliability and on wing performance (e.g. significant events, engine removals, delays and cancellation). Influence airline stakeholders to implement important reliability improvements or deliver on special programs or projects (water/foam wash, derate optimization, fleet programs, etc.).
- Influence long-term maintenance planning to maintain aircraft engine fleet stability
- Interpret OEM & technical manuals where necessary
- Review effectiveness of maintenance actions to identify training need opportunities
- Leverage lean principles to assist the customer in finding proactive reliability enhancements to drive a reduced cost of ownership
- Produce data analytics and timely reporting of fleet status, program updates, events, and trends to key internal stakeholders
- Assist customer with spare parts ordering, issues resolution, and provisioning
- Provide recommendations on opportunities for proactive maintenance based on engine performance analytics
Required Qualifications:
To be considered for this opportunity, candidates must:
- Bachelor's of Engineering or technical degree from an accredited university or college
- Minimum of 4 years of full time working experience in airline operations or maintenance planning, engineering, aviation propulsion, or other related field
Desired Characteristics:
- Technical expertise in aircraft engine or turbomachinery equipment
- Abilities to use software or data analytics to inform technical decisions and recommendations to customer or internal stakeholders
- Self-directed with the ability to problem solve using sound judgement and critical thinking
- Ability to lead and deliver on result orientated priorities using strong project management, analytical, time management and prioritization skills
- Strong oral and written communication skills with the ability to forge deep relations at all levels with your customer and internal stakeholders
- Passion to gain a deeper understanding of the commercial function and driving success for Aerospace with internal/external stakeholders, our customers, partners and colleagues
- Embody the GE Leadership Behaviors including Act with Humility, Lead with Transparency, and Deliver with Focus
Additional Information
Relocation: This position is eligible for international relocation support.
Work Authorization: Temporary US work authorization can be provided as necessary.
Pay: The base pay range for this position is $90,200 - $150,300. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan.
Benefits: Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes