Job Description Summary
We are seeking a dynamic and proactive Sales & Customer Support Intern to join our team. This role is designed for a detail-oriented individual with a keen interest in sales, customer service. The intern will play a crucial role in supporting our sales team, ensuring customer satisfaction, and contributing to strategic market intelligence efforts.
Job Description
Key Responsibilities:
- Assist in preparing sales materials and presentations for GE Aerospace Software as a Service Business Aviation customers
- Manage and update our CRM database with new interactions and follow-ups.
- Support the sales team with administrative tasks like scheduling meetings, managing calls, and handling correspondence.
- Conduct research on market trends, competitor activities, and consumer behaviors to inform sales strategies.
- Analyze data to prepare insightful reports for the sales and marketing teams.
- Keep abreast of industry news and developments that could impact our product offerings or customer needs.
- Monitor customer feedback and work with the team to resolve issues to enhance customer satisfaction.
- Utilize admin tools and CRM software to cleanse and monitor customer and potential customer data
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Additional Duties:
- Participate in team meetings, contributing ideas and feedback.
- Collaborate on special projects or initiatives as needed.
Qualifications:
- Education: Current student in Business, Marketing, Communications, or a related field.
- Minimum 3.0 cumulative GPA off a 4.0 scale without rounding.
Eligibility Requirements:
Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Desired Characteristics:
Skills:
- Excellent communication and interpersonal skills, both written and verbal.
- Strong organizational skills with attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Basic understanding of CRM software (experience with Salesforce or similar a plus).
- Ability to analyze data and compile reports.
Attributes:
- Self-starter with a proactive approach to problem-solving.
- Ability to work independently and as part of a team.
- Eager to learn and take on new challenges in a fast-paced environment.
Benefits:
Pay rates for this position begin at $18.25/hour and increase for each undergraduate year completed. Relocation support and housing assistance is available for those who relocate to a new city.
What We Offer:
- Exposure to real-world business operations in sales and customer service.
- Mentorship from experienced professionals in the field.
- Opportunity to contribute to significant projects with tangible business impact.
Location:
Ideally candidate would be willing to relocate to Cincinnati, OH, but open to remote work if unable.
Equal Opportunity Employer
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.
Additional Information
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
#LI-Remote - This is a remote position