Aerospace Response Center Watch Officer

Site, Business, OR Functional Area Overview: At GE Aerospace, we pride ourselves on fostering a culture of inclusivity and excellence. Our team is committed to delivering high-quality products and services that meet the stringent demands of the aerospace industry. We offer comprehensive employee benefits to ensure a balanced and fulfilling work experience.

Role Overview: As a Crisis Management Specialist, you will play a crucial role in monitoring and assessing risk events across various areas including product, security, infrastructure, reputational risk, and cyber. This position is on-site and involves coordinating with multiple teams to ensure effective response, communication, and collaboration during incidents. Your work will be integral to our mission of advancing aerospace technology and maintaining our high standards of safety and quality.

Key Responsibilities:

• Monitor and assess risk events to the business across the broad risk areas of product, security, infrastructure, reputational risk, and cyber.
• Coordinate with multiple teams to ensure effective response, communication, and collaboration during incidents.
• Make quick decisions in high-stakes environments, prioritizing tasks and mitigating risks to ensure successful outcomes.
• Adhere to internal crisis management plans, standards, and regulations during emergencies.
• Implement GE Aerospace response and global security operations processes.
• Assist in managing crisis triage efforts, phone lines, security tools, case management systems, emergency notification systems, and security distribution lists.
• Maintain transparency and humility in all professional interactions.
• Juggle multiple projects and activities, making trade-offs to focus on critical tasks.
• Provide real-time support and guidance to GE Aerospace travelers, addressing any safety or security concerns that may arise during their journeys.
• Conduct training sessions for ARC personnel, including analysts and other watch officers.
• Utilize technical expertise and judgment to solve problems, leveraging technical skills and analytic thinking required to solve problems.
• Complete special assignments and other duties/tasks as assigned.
• Demonstrate a strong working knowledge of Microsoft Office products and the ability to perform multiple tasks in a challenging, high-stress environment.

The Ideal Candidate: The ideal candidate for this role is someone who is highly analytical, decisive, and capable of working effectively under pressure. They should be passionate about global security and risk management, and possess strong communication and interpersonal skills.

Required Qualifications:

• Bachelor's degree in a related field (e.g., Security Management, Risk Management, International Relations, Political Science) from an accredited university or college.
• Strong understanding of global security issues and risk mitigation strategies.
• Excellent communication and interpersonal skills, with the ability to work effectively under pressure.
• Ability to analyze complex information and make sound decisions.
• Incumbent will work 10-hour shifts in a 24/7 operational environment, including on-call availability.
• Incumbent must be a United States citizen.
• Ability to obtain and maintain a US DoD Security Clearance.

Preferred Qualifications:

• Multilingual capabilities.
• Proven experience in incident and crisis management in a Global Security Operations Center.
• Experience in the use of the Ontic and Everbridge software platforms.

Desired Characteristics:

Risk Assessment and Business Acumen: The ability to identify, evaluate, and prioritize potential threats and vulnerabilities, and to develop strategies to mitigate these risks. Understand the internal and external factors that impact the organization including market trends, competitive landscape and regulatory requirements.

Information & Analytical Thinking: the ability to collect, analyze and interpret information from various sources to anticipate and counteract potential security threats, while thinking critically and analytically to solve complex security problems and make informed decisions.

Adaptability and Resilience: The capacity to adapt to changing security landscapes and recover quickly from setbacks or incidents.

Interpersonal Skills & Customer Service: Strong interpersonal abilities, effective networking and collaboration capabilities, and cultural competence. High emotional intelligence and self-awareness are essential for fostering a respectful approach to security operations.

Communication Skills: Strong verbal and written communication skills to effectively convey security policies, procedures, and incident reports to stakeholders at all levels. Active listening & relationship building.

Project Management: The ability to plan, execute, and oversee security projects, ensuring they are completed on time and within budget.

Additional Information:

• Shift information: 10-hour shifts in a 24/7 operational environment, including on-call availability.
• Background and drug screening requirements.
• Physical requirements: Ability to perform multiple tasks in a challenging, high-stress environment.
• Environmental notes: Work in a high-stakes, fast-paced setting.

Closing: At GE Aerospace, we are committed to creating a diverse and inclusive workplace. This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents, or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes