Job Description:
Job Title: Security Branch Manager
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Location: Murray, UT
Environment: Corporate office, Onsite
Pay Rate: $80,000 - 90,000 / Annually + $500.00 / Monthly Auto Allowance
GardaWorld Security is a performance-based company that cares deeply about maintaining our conservative business culture. The Branch Manager is the operational leader of the company in the geographical market of responsibility, typically reporting into a GM or an RVP. The Branch Manager is responsible for the leadership, management, employee development and engagement, client relations, compliance, brand development and profitability of the branch/market. The MSS role is 10% strategic and 90% tactical. The strategic portion consists of planning, financial forecasting and leadership, which includes the following four leadership principles – 1) hire great people, 2) set clear expectations, 3) provide the tools they need to succeed, 4) hold them accountable. The tactical portion requires a willingness to manage the “weeds” of the business to include financial management, profitability of the branch/market, personal management and hourly staff recruiting, operational support to assigned accounts to include post order development and performance metrics tracking, building of management staffs/teams for the branch, compliance to the GardaWorld Mandatory Requirements, maintaining client relationships throughout the region, building upon a culture of employee engagement and setting the example for all employees in the branch of servant leadership and personal commitment to the GardaWorld Values.
Performance Metrics: The Branch Manager is expected to achieve the following metrics within GardaWorld’s performance-based business environment:
- Year over year growth in profit percentage and profit dollars in the branch
- Manage to 2.5% unbilled overtime or less in the branch
- Year over year improvement in Employee Engagement Scores in the branch
- Minimum 95% annual client retention in the branch to include personal visitation to all clients weekly, monthly or quarterly depending on scope
- Personally recruit a minimum of one new manager/staff in your branch annually
- Develop a minimum of one manager/staff for promotion annually
- Become proficient in all company software systems (on-boarding, scheduling, financial, CRM)
- 100% compliance to the GardaWorld Mandatory Requirements
- Lead by example of living up to the GardaWorld Values
QUALIFICATIONS
Minimum 4 in the security industry leading a branch or region
Military or law enforcement experience is a plus
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.