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UX Designer, Experience Design

AT Gap Inc.
Gap Inc.

UX Designer, Experience Design

New York, NY

About Gap Inc.

Our brands bridge the gaps we see in the world.Old Navy democratizes style to ensure everyonehas access to quality fashion at every price point. Athleta unleashes the potential of every woman,regardless of body size, age or ethnicity. BananaRepublic believes in sustainable luxury for all. And Gapinspires the world to bring individuality to modern, responsibly madeessentials.

This simple idea-that we all deserve to belong,and on our own terms-is core to who we are as acompany and how we make decisions.Our teamis made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet.Ready tolearn fast, create with audacityand lead boldly? Join our team.

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About the Role

Gap Inc. is looking for a Product Designer to help shape the user experience for customers shopping across our family of brands - Gap, Old Navy, Banana Republic, and Athleta. In this role, you'll design for the "top half" of the e-commerce experience across mobile web, desktop web, and our iOS and Android apps - everything from search and navigation through product discovery, selection, and configuration. You'll work at the intersection of user needs and business goals to create intuitive, inclusive, and visually compelling designs that guide customers seamlessly from browsing to buying.
What You'll Do
  • Design and enhance user experiences and interfaces for e-commerce journeys focused on product discovery: search, browse, navigation, product listing pages (PLPs), and product detail pages (PDPs).
  • Translate complex customer and business needs into elegant design solutions across multiple digital platforms (responsive web, iOS, and Android).
  • Develop high-fidelity UI designs, design flows, and interactive prototypes in Figma, leveraging design system components and contributing to system evolution when necessary.
  • Partner closely with Product Managers, Engineers, Researchers, and Brand stakeholders to validate problems and solutions, advocate for user needs, and drive alignment on design direction.
  • Apply inclusive design principles and accessibility best practices to ensure experiences are usable and inspiring to all customers.
  • Help shape the information architecture and product taxonomy to improve the clarity and discoverability of products across all shopping channels.
  • Participate in and help facilitate design critiques, user research, and cross-functional workshops.
  • Contribute to a culture of continuous improvement, creativity, and collaboration within the product design team
Who You Are
  • Strong interaction and visual design skills, with a portfolio that demonstrates thoughtful design decisions for complex user flows and responsive interfaces.
  • Expertise in designing end-to-end digital experiences and building polished prototypes using industry-standard tools such as Figma (preferred).
  • Familiarity with Lean UX and Test & Learn methodologies; comfort interpreting user research, A/B testing, and analytics to inform and iterate on designs.
  • A solid understanding of product taxonomy, content hierarchy, and information architecture principles.
  • Experience working in collaborative, cross-functional teams and balancing input from multiple stakeholders to achieve shared goals.
  • Passion for inclusive design and accessibility, ensuring experiences are usable by people of all abilities.
Benefits at Gap Inc.
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
  • Employee stock purchase plan.
  • Medical, dental, vision and life insurance.
  • See more of the benefits we offer.
For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $113,200 - $150,000 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Client-provided location(s): New York, NY, USA
Job ID: gap-R187748-NY5
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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