About Gap Inc.
Our brands bridge the gaps we see in the world.Old Navy democratizes style to ensure everyonehas access to quality fashion at every price point. Athleta unleashes the potential of every woman,regardless of body size, age or ethnicity. BananaRepublic believes in sustainable luxury for all. And Gapinspires the world to bring individuality to modern, responsibly madeessentials.
This simple idea-that we all deserve to belong,and on our own terms-is core to who we are as acompany and how we make decisions.Our teamis made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet.Ready tolearn fast, create with audacityand lead boldly? Join our team.
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About the Role
As a Senior User Experience Designer, you'll play a pivotal role in shaping how our customers interact with our multi-billion-dollar portfolio of global brands. You'll be at the forefront of crafting intuitive and engaging experiences that drive business success and delight users.
What You'll Do
- Own the End-to-End Design Process:
- Lead the design journey from initial research and journey mapping to high-fidelity designs and iterative development within a dynamic Agile environment.
- Conduct usability testing and research to identify pain points and areas for improvement, iterating on designs to optimize the user experience.
- Drive Innovation and Strategic Vision:
- Participate in exploratory design sprints, create user journeys, and develop prototypes that push the boundaries of eCommerce.
- Drive innovation by exploring new ideas, technologies, and design trends that enhance digital experiences and differentiate our brands.
- Apply systems thinking principles to design holistic, cohesive experiences across multiple touchpoints and channels.
- Influence, Collaborate, and Communicate Effectively:
- Communicate your design vision with clarity and passion, leading design discussions and influencing stakeholders at all levels.
- Collaborate effectively with cross-functional teams (product managers, engineers, brand partners) to drive consensus and achieve project goals.
- Present design solutions with confidence and clarity, advocating for user-centered design principles.
- Solve Complex Problems and Champion User Needs:
- Solve complex challenges within enterprise applications, leveraging your expertise to create seamless and efficient user experiences.
- Be customer Obsessed and human-centered and maintain a deep understanding of user needs and behaviors, prioritizing user-centered design principles in all aspects of your work.
- Collaborate with stakeholders to define project scopes and objectives, identifying customer needs and business requirements.
- Use a data-driven approach to problem-solving, leveraging user research, analytics, and feedback to inform design decisions.
- Leverage Data and Optimize Experiences:
- Utilize user data, analytics, and research insights to inform design decisions and optimize user experiences.
- Demonstrate Strong Self-Management and Leadership:
- Manage your time effectively, prioritize tasks, and meet deadlines in a fast-paced environment.
- Take ownership of your work and demonstrate a proactive and self-driven approach to problem-solving.
- Cultivate a Positive and Collaborative Culture:
- Contribute to the development and maintenance of a positive team culture, characterized by trust, respect, and openness.
- Share knowledge, insights, and best practices with team members to foster continuous learning and growth.
- Deliver Brand-Aligned Visual Excellence:
- Demonstrate mastery of visual design principles and a high bar for craft, creating engaging and visually appealing interfaces that are both functional and aesthetically pleasing.
- 5 + years of experience designing for web and mobile, with a strong portfolio demonstrating your experience creating user-centered design solutions.
- Proficiency in design tools such as Figma, Miro, Excel or other team management tools.
- Excellent interpersonal, communication, and leadership skills.
- Familiarity with Agile and Lean methodologies.
- Ability to thrive in a fast-paced, dynamic environment.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.
- Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
- Employee stock purchase plan.
- Medical, dental, vision and life insurance.
- See more of the benefits we offer.
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $139,500 - $184,900 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.