About Gap
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
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Through a customer curious lens, you will collaborate with the Digital Merchandising, Marketing Production, Ecommerce Operations, Photo Studio and Sample teams to produce a best-in-class online shopping experience visited by millions of customers each day. Blending the art and science of ecommerce merchandising, you will apply knowledge and understanding in navigating our product-to-site pipeline and offer your cross-functional partners a strategic view point on site execution, ensuring that the category navigation experience aligns to the design intent of the product, bringing key product initiatives alive on the sight through compelling story-telling.
What You'll Do
- Drive site execution and serve as liaison between digital merchandising, website production, and marketing to bring the customer online shopping experience to life and meet or exceed the commercial plan and financial goals
- Develop and execute the vision of product site navigation and category storytelling
- Create seasonal navigation plans utilizing web analytics for recommendations as competitive benchmarking
- Construct, strategize, and navigate complexities of third party vendor technologies, including related product recommendations, personalized merchandising, onsite and third party search results and outfitting templates and galleries; generate reporting to measure efficacy and drive optimization
- Obtain market and competitive set intelligence to inform the business strategy by understanding customer feedback, product trends, historical data, macro environment trends
- Solicit feedback to understand needs by asking effective questions
- Execute structured assignments based on stated priorities
- Passionate about the customer, our product and the online shopping experience
- Ability to execute detail oriented work with a high level of accuracy and attention to detail
- Strong verbal and written communication and influencing skills; compelling, persuasive storyteller
- Collaborative and team oriented; able to bring teams together and facilitate productive, data based decisions
- Strong computer skills in MS Office; able to quickly acquire skills in new computer systems
- Recognize and act on inconsistencies in data or results
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.
- Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
- Employee stock purchase plan.
- Medical, dental, vision and life insurance.
- See more of the benefits we offer.
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $56,700 - $72,400 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
US Candidates
Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelinesafter being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.