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Senior Program Manager, Marketing Operations

AT Gap Inc.
Gap Inc.

Senior Program Manager, Marketing Operations

San Francisco, CA

About Athleta

For the past 25 years, we've committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It's what we do best, and we're on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.

We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we're strong, but together we're unstoppable.
About the Role

The Sr. Program Manager - Marketing & Creative Operations will report to the Director of Creative Operations, serving as the operational backbone for our brand, creative, and marketing teams. You will map out timelines and scopes of work, transforming marketing briefs into actionable campaigns. This position is vital to keeping our team focused on creating exceptional work. You'll collaborate across cross-functional teams to ensure all creative projects stay on track and meet deadlines. Your ability to create efficient workflow processes and establish realistic timelines will make you our creative team's biggest champion.

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You'll balance multiple priorities, stakeholders, and timelines. Beyond excellent planning skills, strong interpersonal communication and diplomacy are essential. From large brand marketing initiatives to quick-turn requests, you'll be the go-to person who gets things done with precision and care.
What You'll Do
  • Ensure seamless execution and workflow management for seasonal marketing campaigns, creative requests, and additional cross-functional projects
  • Develop and manage comprehensive calendars for all seasonal campaigns, brand initiatives, and special projects, ensuring timely delivery of assets across platforms and channels
  • Optimize team productivity by efficiently managing resources to balance workload and bandwidth
  • Manage tasks, projects, and campaigns within Airtable, ensuring they're up to date daily with all changes/updates properly tracked
  • Facilitate planning meetings, ongoing status meetings, key milestones, and final handoff of all marketing assets
  • Build partnerships and strong relationships across departments including brand strategy, creative, product and digital merchandising, visual merchandising, and production teams
  • Lead process optimization initiatives to unify team members and eliminate inefficiencies in current workflows
  • Assist in implementing and refining marketing processes and onboard cross functional team members using aligned tools/software
Who You Are
  • 6-8 years of project management experience, preferably in the digital/ecommerce space and/or retail environment
  • Acute ability to multi-task, prioritize workload, and meet deliverables in a fast-paced environment
  • Deep understanding of appropriate timeframes required to complete creative tasks and marketing initiatives
  • Proven ability to work collaboratively, influence stakeholders, and stay focused on timely deliverables
  • Robust understanding of business goals and how they translate to managing assignments and briefs
  • Proficient with project management tools including Airtable, with the ability to create and maintain complex workflows, automations, and reporting systems
  • Keen attention to detail and highly organized approach to work
  • Ability and desire to thrive in a fast-paced team environment and quickly adapt to changing priorities
  • Demonstrated skills in filtering, prioritizing, and analyzing complex projects and procedures
  • Passion to make a meaningful impact on the overall success of a brand and business
Benefits at Athleta
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
  • Employee stock purchase plan.
  • Medical, dental, vision and life insurance.
  • See more of the benefits we offer.
For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $144,200 - $191,100 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Client-provided location(s): San Francisco, CA, USA
Job ID: gap-R187642
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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