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Manager, Talent Management Operations

AT Gap Inc.
Gap Inc.

Manager, Talent Management Operations

San Francisco, CA

About Gap Inc.

Our brands bridge the gaps we see in the world.Old Navy democratizes style to ensure everyonehas access to quality fashion at every price point. Athleta unleashes the potential of every woman,regardless of body size, age or ethnicity. BananaRepublic believes in sustainable luxury for all. And Gapinspires the world to bring individuality to modern, responsibly madeessentials.

This simple idea-that we all deserve to belong,and on our own terms-is core to who we are as acompany and how we make decisions.Our teamis made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet.Ready tolearn fast, create with audacityand lead boldly? Join our team.

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About the Role

As the Manager, Talent Management Operations, you will sit within HR's Talent Management organization and will play a key role in the execution and administration of talent management processes, supporting the organization's strategic HR initiatives. Reporting to the Senior Manager, Talent Management Operations, this role will ensure smooth operations of talent programs and provide data-driven insights to improve effectiveness.
What You'll Do
  • Support the design and development of Talent Management strategic initiative charters and KPIs
  • Support program management and tracking, as well as data collection and reporting to drive a single view and understanding of Talent Management activities at any given time
  • Generate and analyze reports on key talent metrics, providing insights to HR and business leaders.
  • Conduct vendor and contract management; operate as a key point of contact for Global Procurement, when needed
  • Evaluate and monitor intake / demand against resource allocation to drive insights around efficiency and Talent Management's service level to the business
  • Support Talent Management's budget design and tracking, as well as the design of processes used within Talent Management to request and spend budget
  • Drive Talent Management organization meeting design and cadence (e.g., All Hands meetings, Lunch and Learns, etc.)
  • Collaborate with the Senior Manager to identify and implement process improvements in talent operations.
  • Monitor projects, learning curriculum, and participation at a macro level to track ROI and identify synergistic opportunities
  • Maintain learning intake and monitoring when needs span full enterprise as opposed to target populations
  • Determine and implement technology and other resources that can automate and drive efficiency within Talent Management
  • Partner with HR and business stakeholders to ensure seamless program administration and implementation
  • Manage and maintain talent management systems, ensuring data integrity and accurate reporting.
  • Support change management efforts related to talent programs and system enhancements, as well as Learning Operations and Learning governance, as needed
Who You Are
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 4+ years of experience in talent management operations, HR, or a related field.
  • Experience with HR systems and reporting tools, with a strong understanding of data management.
  • Strong organizational and project management skills.
  • Ability to work collaboratively and influence stakeholders at various levels.
  • Excellent communication skills and attention to detail.
  • Experience with process improvement initiatives is a plus.
Benefits at Gap Inc.
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
  • Employee stock purchase plan.
  • Medical, dental, vision and life insurance.
  • See more of the benefits we offer.
For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $120,400 - $159,500 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Client-provided location(s): San Francisco, CA, USA
Job ID: gap-R186551
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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