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Leader - Transformation Management Office

AT Gap Inc.
Gap Inc.

Leader - Transformation Management Office

San Francisco, CA

About Gap Inc.

Our brands bridge the gaps we see in the world.Old Navy democratizes style to ensure everyonehas access to quality fashion at every price point. Athleta unleashes the potential of every woman,regardless of body size, age or ethnicity. BananaRepublic believes in sustainable luxury for all. And Gapinspires the world to bring individuality to modern, responsibly madeessentials.

This simple idea-that we all deserve to belong,and on our own terms-is core to who we are as acompany and how we make decisions.Our teamis made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet.Ready tolearn fast, create with audacityand lead boldly? Join our team.

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About the Role

In 50+ years, Gap, Inc. has expanded and diversified. We acquired brands and new customers. And while we moved forward, the rest of the world did, too. That leaves us hungry to do more, to keep evolving and innovating. To do this, we have to stay clear-eyed about our opportunities, and where we need to leapfrog our competition. The Transformation Management Office (TMO) operationally enables key strategic priorities across brands and functions, supporting initiates that reinvigorate our brands, strengthen our platforms, instill financial and operational rigor and energize our culture. The TMO supports leaders across the organization to:
1) build product-to-market capabilities to consistently deliver culturally relevant product that resonates with our target customers;
2) drive topline and margin expansion;
3) embed continuous improvement into the Gap Inc culture and ways of working;
4) ensure accountability across delivery of transformation outcomes

The TMO assists leaders across the organization to build strategic roadmaps, create financial plans, and track / deliver value. The rigor and disciple brought by the TMO is critical to the broader success of the company. Organizationally, the TMO reports to the Chief Supply Chain & Transformation Officer and works directly with leaders across just about every brand and functional area, including Merchandising, Inventory Management, Production, Finance, Product Management, Technology, Marketing, Store Operations, Human Resources and many more. As a part of the TMO, you will partner with these leaders to operationalize initiatives, track progress against roadmaps, and drive capability build and financial impact. The Senior Director, Transformation Management Office will report to the Head of Transformation Management Office.
What You'll Do
  • Own the end-to-end execution of multiple complex, high-stakes strategic projects or organizational transformations. Responsible for the quality, timeliness and success of projects
  • Navigate large-scale transformations with a focus on long-term impact
  • Drive organizational change, influencing teams to execute on strategic initiatives
  • Acs as a bridge between strategic leadership and operational teams to ensure effective implementation of strategic plans
  • Navigate through and adapt to new or difficult situations. Align solutions to strategic objectives, balancing cross-workstream/cross-functional tradeoffs and risks to drive to senior level engagement, decision making and implementation
  • Anticipate problems and cross-workstream/cross-functional dependencies, develops solutions to mitigate. Align solutions to strategic objectives, balancing cross-workstream/cross-functional tradeoffs and risks to drive to senior level engagement, decision making and implementation
  • Presents strategic recommendations to C-suite executives, translating complex data into actionable insights. Shape the communication strategy for major organizational initiatives, ensuring clarity and buy-in at all levels. Work closely with other senior leaders to align strategies. Facilitate definition of high-level strategic priorities and ensures alignment across the organization
  • Develop and nurture long-term cross-functional relationships at the senior executive level, positioning TMO as a strategic partner
Who You Are
  • 15+ years work experience, minimum with 3-6 years in a leadership capacity
  • Experience in product to market, retail apparel (merchandising, inventory management, production, product operations)
  • Experience in strategy / management consulting, retail / consumer products or similar strategic role preferred, along with leading PMO activities in complex program structures
  • Strong relationship building skills and experience working closely with senior executives and cross functional partners to influence strategic agendas and operationalize key strategic initiatives
  • Comfort with ambiguity and a dynamic business landscape. Demonstrated ability to manage multiple tasks and projects, to prioritize, and to adapt to a changing environment
  • Willingness to dive deep to understand and manage program details, including speaking to and writing executive presentations and managing projects directly
  • Experience in strategic storytelling and building executive-level presentations and communication
  • Fluency in MSFT suite; PPT, XLS, and Smartsheet; adept at building and project plans and milestones
Benefits at Gap Inc.
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
  • Employee stock purchase plan.
  • Medical, dental, vision and life insurance.
  • See more of the benefits we offer.
For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $202,700 - $278,800 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Client-provided location(s): San Francisco, CA, USA
Job ID: gap-R187313
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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