About Banana Republic
Banana Republic was founded with an explorer's spirit and a desire to venture to new places, beyond the boundaries of the everyday. Our clothing is designed for a life with no boundaries.
We travel near and far in search of the finest materials and fabric innovations to infuse style with substance, because we believe that what you wear should open a world of possibilities. And the people that make up Banana Republic share the same qualities as our brand: curious, connected, undaunted by boundaries. Sound like you? Join us for the adventure of what's next.
About the Role
"Dans le cadre de ce rôle, vous donnez le ton à l'équipe du magasin et vous promouvez activement la marque auprès des clients et des employés. En tant que leader, vous jouez un rôle essentiel pour exécuter la stratégie du magasin, atteindre les objectifs de rendement et stimuler la croissance des ventes et la rentabilité par l'entremise de tous les aspects de l'exploitation du magasin, notamment : les activités liées aux produits et aux clients, le marchandisage et le perfectionnement du personnel. En collaboration avec votre équipe de direction, votre objectif est d'enseigner aux autres les comportements à la base d'une équipe performante qui atteint ou dépasse les objectifs.
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As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
- Recruter et embaucher le personnel et assurer son perfectionnement de manière à favoriser une culture de haute performance et d'engagement
- Assumer la responsabilité pour le rendement de l'équipe en fournissant des conseils, de l'encadrement et de la rétroaction constructive afin de renforcer les capacités
- Appuyer des stratégies et des processus axés sur le client dans le but de produire des résultats, de stimuler les ventes du magasin et de maximiser l'efficacité et la productivité
- Promouvoir l'engagement communautaire
- Adapter les priorités de l'équipe aux besoins des clients et des partenaires d'affaires
- Assurer la supervision directe d'une équipe opérationnelle, de service ou administrative
- Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
- Recruit, hire and develop highly productive Brand Associate and Expert teams.
- Own assigned area of responsibility.
- Implement action plans to maximize efficiencies and productivity.
- Perform Service Leader duties.
- Ensure consistent execution of standard operating procedures.
- Represent the brand and understand the competition and retail landscape.
- Promote community involvement.
- Leverage omni-channel to deliver a frictionless customer experience.
- Ensure all compliance standards are met.
- Communiquer clairement et directement les attentes et donner de la rétroaction tout en écoutant pour tirer des conclusions permettant de propulser le rendement personnel et professionnel
- Faire preuve de compétences en matière d'organisation, de gestion du temps et d'établissement des priorités et d'une capacité à gérer efficacement des tâches multiples dans un environnement où les demandes sont concurrentes
- Être apte à tirer parti des données pour produire des résultats qui atteignent ou dépassent les objectifs opérationnels
- Capable d'effectuer des déplacements, selon les besoins
- Être en mesure de voir au-delà de la situation énoncée, d'utiliser les rapports et les outils de l'entreprise pour cerner les problèmes sous-jacents et d'envisager différentes avenues possibles
- Avoir une bonne compréhension des concepts et procédures propres à sa discipline
- Au Quebéc: Doit être capable de parler français
- A current or former retail employee with 1-3 years of retail management experience.
- A high school graduate or equivalent.
- A good communicator with the ability to effectively interact with customers and your team to meet goals.
- Passionate about retail and thrive in a fastpaced environment.
- Driven by metrics to deliver results to meet business goals.
- Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
- Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
- Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
- Ability to travel as required.
- Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
- Competitive Paid Time Off plans.
- Company match for donations and volunteer time
- Registered Retirement Savings Plan
- Employee stock purchase plan.
- Medical, dental, vision and life insurance.
- Virtual health care 24/7
- Maternity/Parental Top Up.
- See more of the benefits we offer.
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.