About Old Navy
Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
"Dans le cadre de ce rôle, vous donnez le ton à l'équipe du magasin et vous promouvez activement la marque auprès des clients et des employés. En tant que leader, vous jouez un rôle essentiel pour exécuter la stratégie du magasin, atteindre les objectifs de rendement et stimuler la croissance des ventes et la rentabilité par l'entremise de tous les aspects de l'exploitation du magasin, notamment : les activités liées aux produits et aux clients, le marchandisage et le perfectionnement du personnel. En collaboration avec votre équipe de direction, votre objectif est d'enseigner aux autres les comportements à la base d'une équipe performante qui atteint ou dépasse les objectifs.
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In this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals."
What You'll Do
- Recruter et embaucher le personnel et assurer son perfectionnement de manière à favoriser une culture de haute performance et d'engagement
- Assumer la responsabilité pour le rendement de l'équipe en fournissant des conseils, de l'encadrement et de la rétroaction constructive afin de renforcer les capacités
- Appuyer des stratégies et des processus axés sur le client dans le but de produire des résultats, de stimuler les ventes du magasin et de maximiser l'efficacité et la productivité
- Promouvoir l'engagement communautaire
- Adapter les priorités de l'équipe aux besoins des clients et des partenaires d'affaires
- Assurer la supervision directe d'une équipe opérationnelle, de service ou administrative
- Recruit, hire and develop people to drive a culture of high performance and engagement
- Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities
- Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity
- Promote community involvement
- Adapt team priorities to respond to customer and business partner needs
- Provide front line supervision to an operational, service or administrative team
- Communiquer clairement et directement les attentes et donner de la rétroaction tout en écoutant pour tirer des conclusions permettant de propulser le rendement personnel et professionnel
- Faire preuve de compétences en matière d'organisation, de gestion du temps et d'établissement des priorités et d'une capacité à gérer efficacement des tâches multiples dans un environnement où les demandes sont concurrentes
- Être apte à tirer parti des données pour produire des résultats qui atteignent ou dépassent les objectifs opérationnels
- Capable d'effectuer des déplacements, selon les besoins
- Être en mesure de voir au-delà de la situation énoncée, d'utiliser les rapports et les outils de l'entreprise pour cerner les problèmes sous-jacents et d'envisager différentes avenues possibles
- Avoir une bonne compréhension des concepts et procédures propres à sa discipline
- Au Quebéc: Doit être capable de parler français
- Provides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business results
- Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands
- Strength in driving metrics to deliver results that will meet or exceed business goals
- Able to travel as required
- Probe beyond the stated situation, uses reporting and company tools to find identify underlying issues and considers possible alternatives
- Good understanding of concepts and procedures within own subject area
- In Quebec: Must be able to speak French
- Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
- Competitive Paid Time Off plans.
- Company match for donations and volunteer time
- Registered Retirement Savings Plan
- Employee stock purchase plan.
- Medical, dental, vision and life insurance.
- Virtual health care 24/7
- Maternity/Parental Top Up.
- See more of the benefits we offer.
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.