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Director - Customer Data Engineering

AT Gap Inc.
Gap Inc.

Director - Customer Data Engineering

Coppell, TX

About Gap Inc.

Our brands bridge the gaps we see in the world.Old Navy democratizes style to ensure everyonehas access to quality fashion at every price point. Athleta unleashes the potential of every woman,regardless of body size, age or ethnicity. BananaRepublic believes in sustainable luxury for all. And Gapinspires the world to bring individuality to modern, responsibly madeessentials.

This simple idea-that we all deserve to belong,and on our own terms-is core to who we are as acompany and how we make decisions.Our teamis made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet.Ready tolearn fast, create with audacityand lead boldly? Join our team.

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About the Role

The Director of Customer Data Engineering will implement data strategies that enable Gap Inc to better manage our customer data with a goal to provide a comprehensive view of the customer, improved business decision making through quicker insights and adherence to compliance and privacy needs. This role will report into the Sr. Director of Customer Data Engineering and will be a part of the team responsible for reharmonizing, standardizing, and streamlining enterprise customer data with ownership of the business data layer working in partnership with data governance, data product management and marketing data teams.

This is an onsite role that can sit in Dallas, TX or San Francisco, CA.
What You'll Do

  • Drive the data integration plan with internal stakeholders, vendors, partners, and 3rd party teams.
  • Implements processes for active stewardship of data, including active management of metadata and oversight of data processes and flows.
  • Collaborate with the team to ideate and prototype new data opportunities.
  • Be accountable for the quality of our core data set and make improvements each sprint.
  • Lead the business engagement and agreement on business-wide data standards.
  • Ownership of all data enrichment, maintenance investments.
  • Key driver in data warehouse and business intelligence investment strategy.
  • Customer data evangelist-proactively seek new and improved ways for data to drive more differentiated, dynamic, cross-channel touch point opportunities for users.
  • Internal expert on customer Data Security and Privacy policies and practices.
  • Business Lead on all data-related acquisition and divestiture activities.
  • Build and maintain a strong technical team through effective recruiting, training, coaching, team building, and succession planning.

Who You Are

  • Relevant professional experience in technology, with a concentration in Data Management preferred.
  • Strong experience in managing customer data for fashion retailers.
  • Strong experience in data engineering, data platforms, data strategy consulting, or equivalent data management experience.
  • Experience in operationalizing data privacy, compliance and governance initiatives.
  • Experience with cloud-based platforms like Azure/GCP/AWS specializing in the related data stack withinincluding consumption patterns like data products, data marts, universal semantic layers.
  • Experience working across global teams spanning multiple time zones and geographies.
  • Ability to collaborate effectively with various functional partners to probe/ask questions, gather required information for analyses, and participate as a value-added cross-functional partner.

Benefits at Gap Inc.
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
  • Employee stock purchase plan.
  • Medical, dental, vision and life insurance.
  • See more of the benefits we offer.
For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Client-provided location(s): Coppell, TX, USA
Job ID: gap-R187948
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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