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Manager, Sales Development Team

AT GANNETT
GANNETT

Manager, Sales Development Team

Dedham, MA

Sales Development Representative (SDR) Manager

WordStream by LocaliQ is seeking a highly motivated and experienced Sales Development Representative (SDR) Manager to join our team. The SDR Manager will play a crucial role in coaching, leading, and developing our SDRs to achieve their daily activities and deliver exceptional results. The ideal candidate possesses excellent leadership skills, a deep understanding of sales processes, and a passion for driving revenue growth. If you have a proven track record in managing and mentoring a high-performing sales team, this could be the perfect opportunity for you.

Responsibilities:

  • Recruit, Hire and Onboard SDRs
    • Interview and hire new candidates
    • Build upon our create training program to onboard new SDR's
  • Coach, Listen, and Lead New SDRs:

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  • Provide training, support, and ongoing coaching to the new SDR's on the team to help them achieve daily activity goals and exceed targets.
  • Foster a positive and collaborative team environment, promoting continuous learning and improvement.
  • Monitor new SDR performance and provide regular feedback to enhance their sales skills and effectiveness.
  • Call Monitoring and Message Consistency:
    • Listen to gong calls made by SDRs to ensure message consistency, adherence to company guidelines, and effective prospect engagement.
    • Provide constructive feedback and actionable recommendations to improve call quality and increase conversion rates.
  • Salesforce Account Assignment:
  • Assign Salesforce accounts to SDRs daily, considering workload distribution and individual strengths.
  • Ensure proper documentation and accurate record-keeping of account assignments within the Salesforce CRM system.
  • Outreach, Drift, and Gong Best Practices:
    • Monitor and analyze SDR outreach activities, including email campaigns, social media prospecting, and other lead generation efforts.
    • Coach SDRs on best practices for effective outreach, leveraging Drift for chat conversations, and maximizing the benefits of Gong call analytics.
  • Basic Understanding of Salesforce Reporting:
    • Develop a basic understanding of Salesforce reporting functionalities to track key performance indicators (KPIs) and generate relevant reports.
    • Utilize Salesforce data to identify trends, areas for improvement, and opportunities to optimize the SDR team's performance.

    _____________

    Requirements:

    • 5 years of proven experience as a successful Sales Development Representative or in a similar sales role.
    • Min 1 year of experience in Sales Leadership role or acceptable equivalent combination of education and work experience.
    • Required 3X per week in office - Monday, Wednesday and Thursday. Office located in Dedham, MA.
    • Strong communication, coaching, and mentoring skills.
    • In-depth knowledge of sales processes, lead generation techniques, and customer engagement strategies.
    • Proficiency in using Salesforce CRM and familiarity with reporting functionalities.
    • Analytical mindset with the ability to leverage data to drive decision-making and performance improvement.
    • Goal-oriented, self-motivated, and results-driven attitude.
    • Excellent organizational skills and ability to prioritize tasks effectively.
    • Flexibility to adapt to changing business needs and a fast-paced environment.

    _____________


    Why You'll Love This Role:

    • Uncapped Earnings: Base salary plus uncapped commission.
    • Comprehensive Benefits: Health, dental, vision, HSA, FSA, life insurance, pet insurance, 401K, and more.
    • Unlimited Vacation: Generous MTO package and company-paid holidays.
    • Career Growth: Opportunities for advancement for those who deliver results.
    • Supportive Team: Join an energized and passionate team with a fun and flexible workplace.

    Join our team and lead a talented group of SDRs to success! Apply now and contribute to our company's growth and expansion by leveraging your leadership and sales expertise.

    #LI-SD1

    #LI-Hybrid

    Client-provided location(s): Dedham, MA, USA
    Job ID: utn-80217
    Employment Type: Other

    Perks and Benefits

    • Health and Wellness

      • HSA With Employer Contribution
      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Short-Term Disability
      • Long-Term Disability
      • FSA
      • Pet Insurance
      • Mental Health Benefits
      • HSA
    • Parental Benefits

      • Fertility Benefits
      • Adoption Assistance Program
      • Family Support Resources
      • Birth Parent or Maternity Leave
      • Non-Birth Parent or Paternity Leave
    • Work Flexibility

      • Flexible Work Hours
      • Remote Work Opportunities
      • Hybrid Work Opportunities
    • Office Life and Perks

      • Commuter Benefits Program
      • Casual Dress
    • Vacation and Time Off

      • Paid Vacation
      • Paid Holidays
      • Personal/Sick Days
      • Leave of Absence
      • Volunteer Time Off
    • Financial and Retirement

      • Financial Counseling
      • 401(K)
      • Performance Bonus
      • Relocation Assistance
    • Professional Development

      • Internship Program
      • Leadership Training Program
      • Mentor Program
      • Access to Online Courses
      • Lunch and Learns
      • Work Visa Sponsorship
      • Tuition Reimbursement
      • Promote From Within
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)
      • Diversity, Equity, and Inclusion Program