Account Executive I (Onsite)

ESSENTIAL FUNCTIONS

• Work directly with customers via telephone and email to describe products and services in order to persuade prospects to purchase
• Educate customers on product offerings and services to improve their "online presence", explain pricing and answering their questions about our solutions
• Follow up with customers via telephone or email in a timely manner
• Identify customer issues and provide resolution to issues for our customers
• Consistently meet departmental sales goals of monthly revenue generated from sales activities while maintaining targeted customer satisfaction rates
• Continue to build your proficiency in our products, services, and processes to improve sales effectiveness
• Maintain accurate daily record of sales activity in Salesforce
• Performs other duties as requested by management

• Associate's degree or equivalent experience is preferred
• An entrepreneurial spirit. Taking the initiative to hit - then exceed - individual goals
• Polished written and verbal communication skills are a must
• Prior experience working in a high paced, evolving environment
• Strong customer focus
• Experience using Salesforce or similar CRM tools to nurture, track and report on lead
• Experience with or a desire to learn software-as-a-service sales
• Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment
• Ability to manage sensitive and critical client information
• Previous sales experience is a plus