Company Description

About Freshworks



Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. More than 50,000 companies -- from startups to public companies -- around the world use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM).

Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.

We are seeking a dynamic and results-driven Account Executive to join Freshworks in the India market. As an Account Executive focused on the Public Sector, you will be responsible for driving sales and building strong relationships with government organizations and agencies at various levels. Your primary goal will be to grow revenue by selling Freshworks solutions to public sector clients.

Responsibilities:

• Develop and execute a strategic sales plan to achieve revenue targets within the public sector market.
• Identify and prospect new business opportunities within the government organizations and agencies.
• Build and maintain relationships with key decision-makers and stakeholders in the public sector.
• Understand the unique challenges and requirements of the public sector and position our software solutions as the best fit.
• Conduct product demonstrations and presentations to potential clients, showcasing the value and benefits of our solutions.
• Collaborate with the sales team to qualify leads, develop proposals, and negotiate contracts.
• Stay up-to-date with industry trends, government policies, and regulatory changes affecting the public sector.
• Provide accurate sales forecasts and reports to the management team on a regular basis.
• Work closely with the customer success team to ensure successful implementation and adoption of our solutions.
• Attend industry conferences, events, and trade shows to expand your network and promote our brand.

• 7-10 years of B2B Software selling experience.
• 3+ years of selling software to PubSec/Govt organizations.
• Strong knowledge of the public sector landscape in India, including government procurement processes and regulations.
• Experience selling SaaS solutions or technology products to enterprise clients.
• Excellent communication and presentation skills, with the ability to effectively communicate complex concepts to both technical and non-technical audiences.
• Strong negotiation and closing skills, with the ability to handle objections and win deals.
• Self-motivated and driven to exceed sales targets.
• Ability to work independently and as part of a team, collaborating with cross-functional departments.
• Willingness to travel for client meetings and industry events.
• Flexible with Location: Chennai/Bangalore/Mumbai

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.