At Freddie Mac, you will do important work to build a better housing finance system and you'll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation.
Position Overview:
The Operational Risk team within Single-Family 's Portfolio and Servicing (SFPS) division has an opening for an Operational Risk Manager, reporting to the Director, Operational Risk and Governance. This dynamic and highly collaborative team implements and provides oversight and risk governance across SFPS and in line with Federal Housing Finance Agency (FHFA) expectations. This team plays a meaningful role in supporting operational risk and controls, change management, business resiliency, crisis response and cyber risk, as well as Division Risk Officer (DRO) activities. Apply now to learn about our excellent benefits and why there's #moreatfreddiemac!
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Our Impact:
The SFPS Operational Risk and Governance team is responsible for working with leadership to effectively manage operational and technology risks, as well as the activities and requirements of the DRO.
Your Impact:
The ideal candidate is an accomplished and motivated professional with excellent organizational, written and verbal communication, and relationship management skills. This individual will have prior experience in operational and technology risk and program/project management. The ability to partner with and influence key partners is a must.
- Manage a portfolio of significant projects, including change management, new initiatives, policies, procedures, and controls
- Maintain oversight and stays current of all elements of assignments (e.g., objectives, status, milestones, staff/resources, etc.), as well as cross project and/or team dependencies
- Lead and ensure adherence to attestation process and delegations of authority across SFPS division
- Manage Annual Records Review (ARR) process, engaging with and providing guidance to senior leaders and business area stakeholders on retention schedules, legal hold requirements, and document classifications
- Recommends changes to policies and establishes procedures that impact the organization's operation
- Manage activities and lead cooperative efforts among members of a project team
- Performs issue oversight including evaluating issue action plans and monitoring issue milestone status
- Follows operational risk frameworks and programs
- Provides risk and control advisory support
- Participates in operational risk-related projects that impact the SFPS division
Qualifications:
- College degree or equivalent work experience; advanced studies/degree preferred
- 8-10 years of relative experience and 2+ years of management experience
- Prior experience in the financial services industry (experience in operational risk management and/or information risk a plus)
- Ability to understand the expectations of the DRO and operational risk governance team, including management objectives, risk appetite and tolerances, and impact of changes to risk profiles associated with operations, governance, and technology
- Excellent verbal and written communication skills, with the ability to provide influence, facilitate group discussions, and resolve conflict
- Program/Project management experience
- Positive relationship management skills that cultivate and preserve effective networks
- Proven problem-solving, quantitative, analytical and critical thinking skills
- Intermediate to advanced Microsoft Office skills
- Relevant professional certifications (CPA, CISA, CIA, Six Sigma, etc.) are a plus, but not required
Keys to Success in this Role:
- Relationship management
- Ability to effectively communicate both concisely and efficiently
- Willingness to learn and take on stretch assignments
- Be accountable for performance, with an ability to apply a risk-based approach to prioritizing
- Client focused, with a dedication to improvement and quality
- Previous continuity and crisis management communication development experience is a plus
Current Freddie Mac employees please apply through the internal career site.
Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others.
We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.
Time-type:Full time
FLSA Status:Exempt
Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.
This position has an annualized market-based salary range of $126,000 - $190,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.