At Freddie Mac, you will do important work to build a better housing finance system and you'll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation.

Position Overview:

As Director in the Multifamily (MF) operational risk function within the Technology & Operational Risk department, you will be responsible for the first line of defense operational risk which is constantly evolving Multifamily's approach to risk management. Operational Risk includes the following risk domains: Information Security, People, Data Management, Financial Crimes, Compliance, Operational Resiliency, Processes/ Transactions, Models, Technology and Reporting.

The Director will lead a diverse team and enhance and improve an integrated approach for operational risk frameworks and processes based on corporate policies and standards and, where applicable, industry risk frameworks. In addition, you will collaborate with the Multifamily Process Owners, other 1st Lines of Business, and 2nd and 3rd Lines of Defense. Apply now and learn why Freddie Mac is #HomeToMore!

• Engage and collaborate with the process owners to understand their process areas and provide guidance on managing operational risk
• Represent Multifamily in operational risk matters across the organization
• Foster a risk-driven culture across the division and encourage innovation
• Unlock value in operational risk using tools, technologies, and methodologies
• Manage findings including the remediation of management identified, policy-related audit or regulatory findings

• Partner with process owners to identify and quantify operational risks within Multifamily
• Support process owners in performing risk and control assessments, including documentation of process, risk, and control information
• Manage issues throughout the issue life cycle (issue identification through closure)
• Identify, analyze, and document/report operational events
• Assess risk exposures associated with significant business changes, including new products, offerings, and regulatory changes
• Develop and maintain risk and control metrics
• Prepare ongoing operational risk management reporting
• Ensure compliance with related operational risk frameworks and programs
• Provide leadership, guidance, and oversight for timely and accurate reporting conforming to relevant corporate policies and standards
• Assist in defining the strategy and approach for specific areas of MF operational risk
• Engage within and outside organization to gain knowledge and have awareness of recent trends regarding risk with emerging technologies
• Define key processes to manage risk across the first line of defense and balance the organization's need to manage risk and meet regulatory requirements with business objectives
• Mentor and grow team members

• Bachelor's Degree preferred
• 12+ years of operational risk management or related work in the financial services field
• Sound analytical and communication skills, including the ability to think broadly and also be thorough
• Background and demonstrated experience in multiple competency areas of risk management: strategy, governance, classification, identification, testing, oversight, and communication of risk results
• Proven risk literacy - the ability to describe use cases and outcomes, risk sources and management concepts across business and technology domains
• Consistent track record of effective leadership, including the ability to balance team and individual responsibilities; building teams and consensus; getting things done through others not directly under his/her supervision; working ethically and with integrity
• Ability to quickly and independently learn new topics and domains
• An understanding of the Multifamily space and the key topics impacting Multifamily; however, the candidate does not have to be a Multifamily business expert

• Exhibits independent judgment, curiosity, strong problem solving, deep analytical ability to identify, assess, and mitigate risks and to articulate same.
• Has a passion for driving business, culture, and technology change in dynamic and complex operating environments
• Motivated and driven to achieve long-term business outcomes
• Timely completion of high-quality deliverables
• Effective interactions with various members of management/client organizations
• Demonstrated expertise and thought leadership in operational risk management