At Freddie Mac, you will do important work to build a better housing finance system and you'll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation.
Position Overview:
The Business Analysis Senior position is part of the Single-Family Operations, Interim Servicing Management team.
Responsibilities include monitoring servicer performance and compliance with terms of business; Audit Servicer custodial accounts, perform analysis of Single Family loan level data, perform complex reconciliations not limited to advance balance tie outs, and resolve discrepancies with servicers. Monitor servicer reporting, cash flow and credit risk mitigation. You will interact with business partners and external customers working to build solid relationships. Act as liaison to other Freddie Mac departments such as audit, legal, accounting, and marketing etc., as required. You will also support and lead team specific projects.
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Our Impact:
Our team is responsible for many functions and our impact is critical to Servicing Operations. We aid internal/external customers on complex issues, escalations, custodial account reviews and management of interim servicers.
In addition, we conduct Servicer conference calls to discuss performance, successes and challenges, and strategy that will assist in overall performance improvements and help to strengthen working relationships. We review and recommend/implement tools that support improving workflow and process inefficiencies and provide continuous analysis and oversight of internal/external workflows and systems to support operational efficiency; analyze and research Servicer performance trends (aging, defects, volume, etc..) and systems impact, and provide dashboards/status reports to management for insight and up-to-date activity and progress.
Your Impact:
In this role, you will be an integral part of our organization and be expected to collaborate with internal and external business partners to address/resolve issues and escalations; manage assigned interim servicer loans portfolio(s). Perform data analysis of loan level balances, resolve differences, interpret results, and recommend solutions to process gaps and create efficiencies. Complete monthly reporting and dashboards.
Qualifications:
- 5-7 years of relevant work experience
- Bachelor's degree in finance, accounting, business or related area.
- Intermediate understanding of Single-Family mortgage business.
- Experience and working knowledge of SQL, basic data querying, data analysis, and reconciliations.
- Ability to draw significant conclusions by analyzing large amount of data, and present findings to a wide audience.
- Excellent verbal and written communication skills; customer-facing communication experience.
- Proficient in MS Office Suite with emphasis in MS Excel and PowerPoint
- Ability to create materials for reporting.
Keys to Success in this Role:
- Understand and drive OUR focus and vision.
- Be reliable, resourceful, and deliver results.
- Put the Customer First.
- Be analytical and think critically.
- Demonstrate a passion for continuous learning and growth.
- Work in a consistently changing environment and adapt to situations with no prior precedent.
- Proactively manage multiple tasks and projects with limited supervision.
- Collaborate across multiple departments to communicate and resolve issues quickly.
At Freddie Mac, our inclusive and diverse culture drives our success and makes us a stronger company. Collectively, we are both leaders and collaborators who work together to meet our mission of Making Home Possible for families across the U.S.
Apply now and learn why there's #MoreAtFreddieMac!
Current Freddie Mac employees please apply through the internal career site.
Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others.
We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.
Time-type:Full time
FLSA Status:Exempt
Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.
This position has an annualized market-based salary range of $100,000 - $150,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.