At Freddie Mac, you will do important work to build a better housing finance system and you'll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation.
Position Overview:
Are you an enthusiastic individual with a keen eye for automating processes, creating reports, and scripting routine tasks? We are looking for an Automation Senior to join our IT Asset & License Management team which is part of a broader End User & Mobility Services that provides IT hardware and software services across the organization.
Our Impact:
- Our team manages policies, processes, workflows, scripts, and automations that enable the end-to-end IT Asset and License Management functions across the company.
- Our team enables new staff to be productive on their first day by providing PC onboarding services as well as any required IT peripherals.
- Our team provides device replacement services for existing staff so they can continue to work efficiently.
- Our team is responsible for print services and manages the print infrastructure and applications.
- We contribute to and are a key stakeholder in company-wide projects involving PCs and peripherals.
- We provide support to end-to-end IT Asset & License Management and asset delivery processes, including configuration and delivery, reporting, risks, controls, license compliance, and financial obligations.
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Your Impact:
In this role, you will be a part of fast paced IT Asset Management team where you will:
- Manage our automation scripts that leverage PowerShell and APIs.
- Rewrite/Enhance scripts or propose new scripting technologies to make scripts more robust and eliminate manual interventions.
- Identify automation opportunities within the end-to-end asset delivery lifecycle and license management.
- Automate control executions and evidence collection for existing and new controls for IT Asset Management and End User Device Security
- Automate process in Microsoft Access for ease of calculating specialty software licenses and chargeback data.
- Maintain a central repository of automation assets and documented accelerators and collect metrics and communicate impacts of automation solutions.
- Develop and publish reporting/analytics that cover IT Asset Management as a whole.
- Support our Managed Print Service lifecycle by coordinating and maintaining our print application infrastructure & STIG's automation for baseline security configurations.
- Review process workflows, SOPs, and Job Aids for areas of improvement, completeness, and efficiency.
- Willing to take up other duties as needed to support the team.
Qualifications:
- Proficient in PowerShell, Python.
- Proficient in MS Excel, MS Access Database & Data Cleanup.
- Bachelor's degree in information technology or equivalent relevant work experience.
- Minimum of 5-7 years of relevant experience.
- Demonstrates ability to review, improve and follow operational procedures.
- Demonstrates Working knowledge of PC Hardware and Software Installation Options and Configuration Settings.
- Displays Working Knowledge of Incident Management, Change Management, and Service Ticketing Systems (ServiceNow).
- Any relevant certifications in scripting, end user technologies, or IT Asset and License Management.
Keys to Success in this Role:
- Initiative-taker and team motivator.
- Shows strong mindfulness.
- Eagerness to help team members with positive attitude.
- Excellent work ethics.
- Time management skills for constantly changing priorities.
- Understanding of Identity and Access Management concepts and knowledge of account management and password vaulting
- Working knowledge of IT Asset Management practices
- ServiceNow Development experience is a plus.
- Microsoft access database experience
Current Freddie Mac employees please apply through the internal career site.
Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others.
We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.
Time-type:Full time
FLSA Status:Exempt
Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.
This position has an annualized market-based salary range of $114,000 - $170,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.