JOB DESCRIPTION

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Enterprise Technology plays a critical part in shaping the future of mobility. If you're looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification.

• Maintain a balance between business viability, user desirability and technical feasibility while delivering software products with a team.
• Ensure cohesive design, rather than use case (siloed) design to ensure global best practices are followed.
• Work closely with other Product Line Managers and Anchor as well as Business Partners to define new feature requests and break it down into an actionable backlog of user stories for the development team.
• Work hands-on with the Product Line Anchor and other development team staff to prioritize, plan, and deliver software that creates excellent user experiences.
• Collaborate with CRM product teams and interfacing teams to define specifications, requirements, and acceptance criteria for deliverables.
• Help Business Partners understand our iterative development approach and focus on delivering a Minimum Viable Product through careful and deliberate prioritization.
• Ensure product design is a key component to feature definition to ensure global alignment of common user interface components and timely delivery of accurate designs and assets to the development team.
• Conduct product experiments, user interviews and other validation techniques to gather feedback and product insights
• Create assets to guide product development work (Discovery, Capability Models, Framing and Scoping documents, opportunity trees, user stories).
• Mentor and train other PMs to help them learn agile/XP methods, product management techniques and build skills.
• Help innovate and iterate on agile PM processes and share our learnings.
• Be hands on in sub-epic and feature definition providing fully defined user stories to product teams for delivery.
• Adherence to agile best practices including use of Scaled Agile Framework and Kanban methodologies.

• Bachelor's degree or a combination of education and equivalent work experience
• 4+ years of experience in a software delivery/development environment
• 5+ years of experience with delivery/development on the Salesforce platform with a preference of experience in Salesforce "Core" - Sales and/or Service Cloud
• 3+ years of experience defining product vision, strategy, product roadmaps and building and managing backlogs
• 3+ years of experience writing sub-epics, features and user stories
• 2+ years working with Agile software methodologies (Scrum, eXtreme Programming, Kanban)

• Salesforce Certified Associate
• Salesforce Certified Business Analyst
• Salesforce Certified Administrator
• Salesforce Certified Advanced Administrator

• Master's degree
• Skilled at defining and prioritizing product features.
• Strong leadership and communication skills and the ability to teach others.
• Ability to work collaboratively with others and navigate complex decision making.
• Ability to collaborate well with engineers, designers, and business partners.
• Previous success delivering a product to market with an Agile development team, and ongoing development and support of production applications.
• Curious about new technologies and exhibit a strong desire to learn.
• Practice in Lean/Lean Startup thinking, human-centered product development and Agile Software development
• Have exposure to lightweight product development methods such as user story mapping and/ or rapid prototyping

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.