About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The opportunity:
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The NetSuite Administrator is responsible for the overall administration, configuration, and maintenance of the NetSuite ERP system. This role ensures that the NetSuite platform is optimized to support the business needs and objectives. The NetSuite Administrator will work closely with various departments to implement system enhancements, provide support, and ensure data integrity.
You will:
- Maintain and administer the NetSuite ERP system, including user roles, security, workflows, scripts, and configurations.
- Perform regular system audits and implement necessary updates and patches.
- Monitor system performance and troubleshoot issues to ensure optimal performance and reliability.
- Customize and configure NetSuite modules to align with business processes and requirements.
- Develop, test, and deploy custom scripts, workflows, and reports to enhance system functionality.
- Manage integrations with other business systems and third-party applications.
- Provide technical support to NetSuite users, addressing system-related inquiries and issues.
- Conduct training sessions for end-users to ensure effective use of the NetSuite system.
- Create and maintain user guides, training materials, and documentation.
- Collaborate with stakeholders to identify opportunities for system improvements and automation.
- Lead and participate in NetSuite implementation projects and system upgrades.
- Develop and implement best practices for NetSuite usage and administration.
- Ensure data integrity and accuracy within the NetSuite system.
- Perform regular data imports, exports, and updates as needed.
- Create and manage data validation rules, workflows, and approval processes.
- Design and generate customized reports, dashboards, and KPIs to support business decision-making.
- Analyze system usage and performance metrics to identify areas for improvement
You should have:
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
- Minimum of 3 years of experience as a NetSuite Administrator or in a similar role.
- Proven experience with NetSuite ERP implementation and administration.
- Experience with SuiteScript, SuiteFlow, and SuiteAnalytics is preferred.
- Strong understanding of NetSuite ERP modules and functionality.
- Proficiency in NetSuite configuration, customization, and integration.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to manage multiple projects and priorities effectively.
- Proficient in Microsoft Office Suite and other relevant software tools.
- A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.
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Commitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.