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Air Planning Manager

AT Flexport
Flexport

Air Planning Manager

Hong Kong

About Flexport: 

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Air Planning Manager

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SUMMARY:

As an Air Planning Manager, you will lead a team of regional planners and will be responsible for routing, planning, consolidation, optimization and procurement activities for air export activities originating from your region. You take ownership of the region’s air freight P&L and are constantly looking for ways to maximize profitability while always meeting customer transit time requirements. 

 

You lead all planning & consolidation activities originating from your region

  • Using forward-looking visibility tools, you’re monitoring capacity needs based upon projected demand and making procurement decisions to adjust to forecast.
  • Manage your region’s allocation schedule and dynamically make adjustments to maximize revenue opportunities 
  • Steering air cargo to your gateway to maintain hard allocations and mitigate exposure to dead freight 
  • Optimizing consolidations and maximizing cost reduction by assessing trade-offs of customer transit times and cost per kg
  • Manage daily reporting to spot patterns and opportunities to route, consolidate and procure more effectively. 

 

You supplement fixed capacity, by leading local procurement and partner with your regional air freight manager on fostering carrier relationships

  • Engage with local carrier relationships and negotiate local contracts for a variety of different contract types. 
  • Manage carrier quality through on-time performance reporting, milestone timeliness and billing accuracy. You run monthly business reviews with carrier partners and foster a ‘win-win’ attitude. 
  • Participate in local market association meetings, obtain market intelligence from carriers and proactively leverage that intelligence to drive profitability in your planning operation. 
  • Partner with your regional air freight manager on executing global airline strategies. 

 

Oversee and ensure high quality execution of day-to-day tasks and adherence to SLAs

  • People management/leading the regional team of planning associates 
  • Forecast and anticipate future staffing needs required to operate and scale; define short and long term headcount planning; in close consultation with regional air freight team, lead the recruitment process
  • Train the team and ensure they have all required tools, knowledge, and skills to execute their duties
  • Develop people into roles, while taking into account individual skills & interests and company need
  • Continually monitor and improve all internal performance metrics, such as quote response times, cost/sell database population and integrity, bill audits, dispute execution
  • Document all processes to serve as central references and training collateral

You'll bring:

  • BA/BS degree and 5+ years of experience at a freight consolidator or a freight forwarder
  • Strong leadership skills and experience managing large teams
  • Process and detail-oriented
  • Able to balance competing priorities, particularly global alignment and standardization with regional specialization
  • Market knowledge and expertise with respect to imports and/or exports from a sales, operational, and procurement perspective. 
  • Inclination to think-outside-the-box to always find a better solution or alternative, while remaining grounded in numbers and metrics
  • Desire to “build a better machine” and get irritated when things aren’t optimal
  • Excellent communication, interpersonal and organizational skills

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.

Client-provided location(s): Hong Kong Island, Hong Kong
Job ID: 6659615
Employment Type: Other