Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Description
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To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Regional Training & Technical Support Lead located in Mumbai.
What a typical day looks like:
- Identifying training needs of Field team (ASPs)
- Creating training content - Both product & process
- Training planning and execution
- Measure and improve training effectiveness
- Technical support to Field team
- Interface with customers (brand) to escalate field technical issues
- Liaise with brand to get solutions
- Impart training to internal team
- Self learning abilities to upgrade and keep the team updated
- Technical Qualification (Min. Diploma in Electronics / comm.)
- Minimum 4 years to Maximum 6 years of experience in handling Computer hardware support and Training - L3, L4
- Experience in handling multiple service outlets (Computer hardware)
- Ensuring ASP (Authorized Service Partner) training and enhance their technical skill level
- Reporting to the regional managers on regular basis
- Health Insurance
- Paid Time off
Job Category
Operations
Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.
Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accessibility@flex.com . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.