Job Posting Start Date 03-11-2025 Job Posting End Date 05-11-2025
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Want more jobs like this?
Get jobs in Salt Lake City, UT delivered to your inbox every week.
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Quality Manager located in US Utah Salt Lake City
Reporting to the Sr. Quality Manager , the Quality Manager will be responsible for fostering high-level interactions with customers, suppliers, and upper management at Flex. This role requires the implementation of systems to effectively plan and achieve quality objectives. Additionally, the Quality Manager will lead and coach a team of QA Engineers, QA Technicians, and Quality Auditors, demonstrating exceptional soft skills to manage conflict resolution situations effectively.
What a typical day looks like:
- Researches, evaluates and presents information concerning factors such as business situations, production capabilities, manufacturing problems, economic trends and design and development of new products for consideration by other members of management team.
- Suggests and debates alternative methods and procedures in solving problems and meeting changing market opportunities.
- Contributes with other top management personnel in formulating and establishing company policies, operating procedures and goals.
- Develops initial and subsequent modifications of product assurance program to delineate areas of control, personnel requirements and operational procedures within program.
- Evaluates contents of reports from product assurance program department heads and confers with top management personnel preparatory to formulating fiscal budget for product assurance program.
- Conducts management meetings with product assurance program department heads to establish, delineate and review program organizational policies, to coordinate functions and operations between departments, and to establish controls and procedures for attaining goals.
- Interface with customers on technical/quality issues and improvement initiatives.
- In charge of managing customer audits and regulatory/compliance agency audits.
- Reviews technical problems and procedures of departments and recommends solutions to problems or changes in procedures.
- Visits and confers with representatives of material and component vendors to obtain information related to supply quality, capacity of vendor to meet orders and vendor quality standards.
- Confers with engineers about quality assurance of new products designed and manufactured products on market to rectify problems.
- Reviews technical publications, articles, and abstracts to stay abreast of technical developments in industry
- Bachelor's degree
- 8+ years of experience in a similar position
- Knowledge of the MS Office (Excel, Word)
- Ability to interface and communicate with different levels of the organization
- Strong communication skills and collaborated
- Foster strong relationships with customers and suppliers to ensure quality standards are consistently met.
- Communicate effectively with upper management and key operational influencers (KOI) at Flex.
- Lead and mentor QA Engineers, QA Technicians, and Quality Auditors to enhance team performance and support professional growth.
- Provide extensive knowledge in:
- New Product Introduction (NPI) Quality Assurance
- Incoming Inspection processes
- Material Review Board operations
- Non-conforming material processes
- Supplier Quality Management
- Product Quality Assurance and Field Quality Assurance
- Electrostatic Discharge (ESD) & Calibration practices
- Product compliance with regulatory standards
- Conduct internal and external audits to assess compliance and identify areas for improvement.
- Establish and maintain a robust Quality Management System (QMS).
- Implement systems and processes to achieve quality goals and drive continuous improvement across operations.
- Proven experience in Quality Management with a strong emphasis on customer and supplier interactions.
- Strong leadership skills with a demonstrated ability to develop and mentor teams.
- Comprehensive understanding of quality assurance processes and standards.
- Lean Six sigma - Green or Black belt
- MBTI
- Statistics software - MINITAB
- Project Management software
- Spanish
#LI-PF1
What you'll receive for the great work you provide:
- Full range of medical, dental, and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Quality
Is Sponsorship Available?
No
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).