Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

• Serve as cross-functional team member to support new product development, procurement, manufacturing and servicing processes representing Quality Engineering discipli ne.
• Participate on cross-functional teams to qualify and approve new processes or new products.
• Develop and drive measurable Quality improvements relating to products, processes and services.
• Develop and analyze statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product.
• Prepare and coordinate required project quality related deliverables, such as, PPAP, PFMEA, control plan, capability studies, statistical analysis, inspection plans, quality records and workmanship standards.
• Manage the qualification of process controls, methods, and measurement systems.
• Monitor and report key field performance metrics related to product quality (Cpk, Ppk, MSA).
• Maintain and analyze internal quality metrics (FPY, RTY, TML), customer complain, customer returns and cost of poor quality (CAR, RMA, COPQ).
• Serves as the Quality lead and interface for products and customer contact window.
• Works closely with product management and customers to understand the customers' experience particularly with respect to quality issues.
• Apply statistical process control (SPC) methods to evaluate current processes and process changes 。
• Analyze scrap and rework data for significant issues.
• Identify unfavorable quality trends and lead improvements to reduce cost of quality, improve yield or customer satisfaction.
• Lead and perform Root Cause Analysis and problem resolution to improve and sustain product quality.
• Investigate escalated product complaints to root cause to ensure timely customer response and correction.
• Conduct investigation, bounding, documentation, review, approval and verify effectiveness of non-conformances, CAPAs and customer complaints.
• Proactively investigate, identify and implement best-in-class Quality practices.
• Lead or participate on continuous improvement or corrective action teams as assigned.
• Contribute and participate in the management oversight of the QMS. (Product, Process, System Audit)
• Manage the creation and revision of QMS documentation, training and periodic review.
• Conduct internal and external audits, in accordance to Quality System Regulations (QSR) and International Organization for Standardization (ISO) standards, assessments of Technical, Engineering, Operations, & Quality related areas.

• Minimum of 3 years of Quality Engineering experience or Manufacturing Process Engineering experience within the automotive industry
• Working knowledge of IATF 16949 standards.
• IATF 16949 auditor certifications.
• Expertise/experience in problem solving with quality tools such as: 6-sigma / 8D / CAPA / FMEA/ Control Plan/ 5WHY etc.
• Has knowledge of SMT manufacturing and assembly process, applications and process development in order to actively improve product quality.

• Social Insurance
• Life Insurance
• PTO