Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
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To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Program Manager located in Suzhou Wuzhong.
Reporting to the BU Head, the Program Manager's role involves...
What a typical day looks like:
- Initiates, monitors and directs projects and programs from inception through delivery;
- Organizes project-related activities and communications among departments, customers, vendors and the community;
- Directs the activities of program managers and staff and is responsible for planning, budgeting, and maintaining costs for a broad functional area;
- Drives strategies to deliver customer requirements and recommend company capabilities in manufacturing and engineering services;
- Reviews aggregate program proposals or plan to determine time frame, funding requirements, asset management, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program;
- High level contact for negotiations with customer on all contracts, pricing and other business items. Maybe primary contact for new or critical customer programs;
- Responsible for management of customer satisfaction, the Customer Satisfaction Index (CSI) collection and related reviews and corrective actions;
- Reviews high-level program reports and presentations for management, customers and others;
- Participates in Profit and Loss (P&L) analysis, responsible for tracking relevant metrics and drive action items based on results.
- Bachelor with at least 8 years' experience in project management;
- Demonstrates advanced functional, technical and people and/or process management skills as well as customer (external and internal) relationship skills;
- Excellent in English (oral & written) & Computer operation;
- Good communication skill, open mind and team work spirit;
- Strong leadership & dynamic;
- Aggressive, Positive & Proactive attitude
- Social Insurance
- Life Insurance
- PTO
Operations
Required Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).