Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
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To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Manager - Sales Operations in Pune, India.
What a typical day looks like:
- You will have the opportunity to collaborate with team members spanning multiple functions (sales, marketing, finance, legal, HR, etc.) to positively impact our sales team members productivity and Flex's bottom line.
- The mission of Sales Excellence is to maximize the potential of all sales professionals and teams through mindful, data-driven and practical innovation of sales capability that deliver bottom line results for Flex and our customers.
- Our efforts are focused on elevating sales processes, solution knowledge, professional skills and driving value of our sales tools.
- We generate business insights to develop, align, and execute sales/organizational/partner strategies and advocate the effective and rigorous usage of systems and tools; leverages existing reporting/analytical capabilities and defines requirements for new capabilities when needed.
- Remove sales blockers and captures feedback on sales challenges directly from our sellers, sales managers and executive leaders.
- Business Partnership and Support: Drives sales growth through collaboration with the business units, optimizing business processes and fostering unification across the enterprise.
- Problem Solving and Insights: Synthesizes findings into insights across sales excellence initiatives. Translating insights into process, IT requirements, and working with colleagues on change management efforts.
- Sales Insights, Readiness, and Activation: Collaborates with Sales Excellence Learning team members to manage Mindtickle platform and generate reporting to inform the business on progress in seller development and sales materials utilization.
- Sales Technology Transformation & Process Discipline: Collaborate with Flex Business Systems (FBS) team to translate needs into technical requirements and then manage delivery deadlines for new features and functionality in our Salesforce CRM platform.
- 5+ years of relevant experience required (operations, enablement, project or program management, reporting & communications)
- Strong business acumen
- Consulting and project management skills
- Strong analytical and problem-solving skills. Detail-oriented
- A high degree of accuracy and strong attention to detail is required
- Understanding of change management principles, PROCII or ACMP Certified preferred
- Domain experience in any fields such as Sales, Marketing, Operations, Manufacturing, HR, etc.
- Demonstrated Business Operations analytical expertise, including the ability to synthesize complex data, effectively manage complex analyses, and understand of opportunities and limitations of analytical techniques
- Ability to manage time effectively, set priorities and meet deadlines
- Excellent organizational skills
- Good interpersonal skills to work with different management levels
- Good verbal and written communication skills
- Must be able to work with minimal supervision
- Proficiency in statistics and statistical packages like Excel, Python, R, SPSS, or SAS to be used for data set analyzing
- Substantive experience with Salesforce.com CRM (administrator and/or consultant certification preferred but not required)
- Deep skill with data visualization and reporting technology; Salesforce Analytics, Tableau, Power BI, etc.
- Experience using statistical and database software
- Sales readiness platforms (Mindtickle)
- High proficiency in Microsoft Office applications
- Knowledge of data visualization software like Tableau, Power BI, etc.
- Health Insurance
- PTO
RR03
Job Category
Sales - Marketing - Account Mgmt
Required Skills:
Optional Skills:
Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).