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Job Summary
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The Application Engineer （ Software ） will be based in Suzhou, China. This job will be responsible for customer software requirements review and create requirement document, working together with software development and test team during product development, providing local technical support to Sales and Quality team for questions and issues from customer.
产品应用工程师（软件）的工作地点是江苏省苏州市, 在新产品开发的过程中梳理客户软件需求并输出需求文档, 和内外部的软件开发以及测试团队合作完成项目开发。针对客户端问题, 对本地销售及质量团队提供质量支持。
What a typical day looks like :
日常工作内容:
Use technical knowledge of products and associated development tools to assist customers on complex issues during their actuator related system development.
针对客户端在驱动电机相关系统的开发过程中遇到的复杂问题, 使用相关产品知识及开发工具提供支持。
- Contribute to product development by determining customer product needs and translating these needs into new product recommendations and specifications.
- Regular customer visits w/ sales team MCi to support project acquisition.
- Contribute to development of complex product roadmaps.
- Develop and maintain ongoing relationships with product and business development teams, external and internal (MCi HQ, MCi SZ, Flex SDC,..)
- Review customer requirements, identify and communicate potential issues and provide recommendations that will meet both MCi capability & standards and customers' specifications.
- Identify and communicate existing and potential design issues both internally and externally.
- Coordinate product introduction efforts between component suppliers, MCi and the customer.
- Provide support for developing and presenting technical seminars for customers and sales personnel to promote new MCi products and applications.
- Provide support for conducting product benchmark and reporting
- Provide best in class complex technical support by answering and closing all customer and program management technical support questions related to manufacturing capabilities including: design, fabrication and assembly abilities.
- Prepare and maintain required documentation.
The experience we're looking to add to our team :
岗位需求:
- Engineering background with Bachelor degree or above (Electronics or related)
- At least 5 years working experiences;
- Fluent in oral and writing English and Mandarin
- Demonstrated experience with multiple product cycles at OEM from quote, development, launch to sustaining.
- Knowledge of and experience with the Automotive quality systems IATF 16949 and ISO 14001
- Experience working in a customer environment (and without sales supervision)
- Ability to travel on a weekly basis
- Willingness to travel international/intercontinental;
- Willing to continuously learn new technologies
- Pro-active team leader
- Strong communication skills and problem-solving ability
- Results-oriented
- Able to work under pressure
- Solid negotiation skills
- Good sense of responsibility, initiative and team work.
The experience will be a plus:
加分项:
- A Six Sigma Greenbelt certification or higher
- Experience with project management and market research & analysis
- Experience with smart actuators, moving mechanics, drivers, robotics or similar
Here are a few examples of what you'll get for the great work you provide:
我们将为您提供:
- Continuous training from MCi HQ (Europe)
- Opportunity of global work environment
- Social Insurance
- PTO
Job Category
Production Engineering
Required Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).