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Senior Director Business Planning Strategy & Support

AT First Citizens Bank
First Citizens Bank

Senior Director Business Planning Strategy & Support

Charlotte, NC

Overview

This is a remote role that may only be hired in the following location: Charlotte, NC.

This position serves as a key partner to senior executives and the broader senior leadership team. The role is responsible for facilitating and driving critical initiatives, fostering cross-functional collaboration, and ensuring the efficient operation of the organization. The leader will help monitor the business' activities, collect and evaluate information to produce executive level reporting including KPIs, KRIs, and financial performance, conduct performance analyses with a focus on financials, lead cross-functional projects, and help facilitate the periodic business management routines. To support these requirements, this position will be expected to develop and manage a high performing team and manage activities to provide a balanced view of strategic direction and tactical execution while incorporating risk management and compliance considerations in every aspect of the work. Additionally, this role will help implement and use industry-leading technology, data management practices, and BI reporting capabilities to "tell the business' story" and support management in communicating direction and ensuring alignment and commitment across the organization.

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Responsibilities

  • Strategic Planning - Collaborate with the senior executive and other senior leaders to develop and execute business strategies aligned with the organization's goals and objectives. Assist in the formulation of long-term business roadmaps and prioritize initiatives based on strategic importance.
  • Project Management - Oversee the execution of key projects and initiatives from inception to completion. Develop project plans, establish timelines, allocate resources and monitor progress to ensure timely delivery and alignment with business objectives. This includes identifying potential risks and challenges related to key initiatives and developing mitigation strategies to address proactively. Ensure compliance with relevant regulations, standards and industry best practices.
  • Stakeholder Engagement - Build strong relationships with key stakeholders, including senior leadership, department leaders and project teams. Communicate effectively to manage expectations and gain support for technology plus initiatives.
  • Cross-Functional Collaboration - Facilitate communication and collaboration between assigned teams and other departments. Act as a liaison to ensure alignment of key initiatives with broader organizational priorities.
  • Performance Metrics - Establish and track key performance indicators (KPIs) to measure the performance of initiatives. Provide regular reports and updates to senior management on progress and outcomes.
Qualifications

Bachelor's Degree and 12 years of experience in business planning & support OR High School Diploma or GED and 16 years of experience in business planning & support

Preferred Qualifications: Large bank experience in finance and strategy working with both consumer and small business banking client groups.

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.

Client-provided location(s): Charlotte, NC, USA
Job ID: FCB-25887-en-us
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Family Support Resources
    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Adoption Leave
    • Fertility Benefits
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Access to Online Courses
    • Internship Program
    • Leadership Training Program
    • Promote From Within
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at First Citizens Bank.