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Senior Delivery Lead

AT First Citizens Bank
First Citizens Bank

Senior Delivery Lead

Raleigh, NC

Overview

This is a remote role that may only be hired in the following location(s): NC or SC

This role requires thought leadership and the ability to work autonomously while managing multiple mid to large sized and moderately complex processes, products, and programs in the delivery life cycle. It requires oversight of numerous parallel projects and cross-functional domains to influence timelines, expectations, and proactively negotiates across departments to attain business goals while managing overall risk to the bank.

Responsibilities

  • Be responsible for project documentation management
  • Excellent skills in tracking and maintaining the project finances and support development of business cases
  • To have lead and delivered initiatives in a cross functional environment
  • To have strong influencing skills and the ability to work independently
  • To have good communication skills - able to simplify and communicate complex technical issues
  • Good awareness of managing change in a commercially sensitive environment
  • Responsible for delivering, executing and measuring value of advanced analytics projects
  • Lead efforts in developing and executing on analytics Best Practices
  • Partners with the business owner in defining, planning, orchestrating and delivering strategic initiatives through all aspects of the project and/or program life cycle
  • Responsible for Project Delivery including vendor and demand management
  • Develop and produce quarterly reports documenting quality assurance outcomes and present
  • Identify areas of improvement and provide training recommendations as appropriate
  • Support any necessary planning required to transition into BAU post release
  • Monitor and escalate any SLA breaches of the Product Development and Change Management Process
  • Facilitate regular process reviews to look to streamline and/or enhance the new process
  • Maintain transparent stakeholder management and communication throughout
  • Facilitate the management of a roadmap based on aggregation of data-driven decision making, stakeholder needs, market and trend analysis
Qualifications

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Bachelor's Degree and 8 years of experience in Project Management OR High School Diploma or GED and 12 years of experience in Project Management

Preferred Education: Bachelors Degree

Preferred Area of Experience: Data, Software Development, Infrastructure, Vendor Management, Financial Institution, LFI (Large Financial Institution)

License or Certification Type: Project Management Certification Preferred, Certified Scrum Master (Any or Multiples) Preferred, SAFE 6.0 Certification (Any or Multiples)

PreferredSkill(s): Previous oversight of technical or other similar implementations, Knowledge of SDLC, Knowledge of Execution Methodologies or Frameworks (Waterfall, Agile, Hybrid), Knowledge of end to end delivery lifecycle from system or data design to implementation, Understands how to collaborate with leadership to define strategy and approach for solving complicated technical problems, Ability to deliver solutions that solve complex problems, using thought leadership and independent thinking skills, Ability to lead others in the successful execution and delivery of long term, multi-layered projects and initiatives, JIRA, Collaboration Tools (SharePoint, Confluence), Broad knowledge across more than one domain

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Client-provided location(s): Raleigh, NC, USA
Job ID: FCB-27600-en-us-1
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Family Support Resources
    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Adoption Leave
    • Fertility Benefits
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Access to Online Courses
    • Internship Program
    • Leadership Training Program
    • Promote From Within
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at First Citizens Bank.