Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Salesforce Lead Software Engineer

AT First Citizens Bank
First Citizens Bank

Salesforce Lead Software Engineer

Concord, NH

Overview

This is a remote role that may only be hired in the following locations: Morristown, NJ, Portsmouth, NH, or Raleigh, NC

We are seeking a highly motivated senior-level Salesforce Developer to join our team and grow their career in a fast-paced environment supporting the Equipment Finance division at First Citizens Bank.

This position will improve and enhance 2 Salesforce Unlimited Edition (Sales Cloud) instances by working directly with Team Leads, Administrators, and Business Partners to design, develop and deploy solutions that fulfill business requirements, meet project deadlines, conform to best practices, and align with company goals.

Responsibilities

  • System Enhancement - Leads team efforts to evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and assists with designing training materials. Designs and executes test plans to validate application functions. Designs modifications that fit within existing system architecture.
  • Business Support - Provides technical support to production systems by addressing complex issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Develops technical solutions to unique system problems. Leads major projects, delegates tasks, and ensures quality results.
  • Technical Expertise - Utilizes expertise to mentor and train associates within the work group. Participates in special projects and meetings as needed to convey critical technical insight. Serves as a technical resource for management, associates, and business units.
  • Data Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy.
  • Provides 24/7 on call rotations
Qualifications

Want more jobs like this?

Get jobs in Concord, NH delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


Bachelor's Degree and 6 years of experience in Software application development and maintenance OR High School Diploma or GED and 10 years of experience in Software application development and maintenance

Preferred:
  • 5+ years of hands-on experience as a Salesforce Developer
  • Salesforce.com Admin Certification (ADM201) required; Platform Developer (PD1) strongly preferred; Sales Cloud Consultant preferred
  • Deep knowledge of Sales Cloud
  • Substantial, real-world experience with the following:
    • Understanding and experience with all Salesforce Administration for user, data, object, security, and process automation
    • Apex programming for Trigger, Batch, Controllers, Caching, Future and more
    • UI Development with VisualForce, Aura, LWC
    • Best practice design patterns for batch and real-time integrations with Salesforce
    • Platform Events, OAuth2, SSO, Outlook integration
    • SOQL and SOSL development. Experience with T-SQL would be helpful
    • Understanding of when and why to use configuration versus code-based designs
    • DevOps and CI/CD technologies like VS Code, Git, Azure, Ant, Change Sets
  • Ability to document and demonstrate solutions by developing technical design documents, architecture patterns, flowcharts, layouts, software related diagrams, code comments and clear code
  • Strong communications skills and a consultative mindset
  • Excellent troubleshooting and problem resolution skills with a demonstrated ability to quickly analyze and resolve issues
  • Experience with Agile/Scrum methodologies and tooling (JIRA, Azure)
  • Exposure to MuleSoft or other ESB technologies is preferred
  • Financial institution technology experience, especially in Commercial Lending, is preferred
#LI-XG1

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Client-provided location(s): New Hampshire, USA
Job ID: FCB-27331-en-us-1
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Family Support Resources
    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Adoption Leave
    • Fertility Benefits
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Access to Online Courses
    • Internship Program
    • Leadership Training Program
    • Promote From Within
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at First Citizens Bank.